job summary : Responsibilities :
Responsibilities :
- Provide a communication link between customers and staff regarding transportation information
- Sale of Metro and local transit passes, EZ Pass, Smartrip cards, and other forms of transportation passes
- Strong customer service skills
- Providing trip planning / pricing information
- Keeping up to date with scheduled routes, updates, and changes
- Completing daily paperwork
- On-time and reliable performance is a must
- 3 - years of customer service experience in the Hospitality or Retail industry
- Stable employment history
- Outgoing personality a must
- Willing to learn and promote all transportation options to customers aggressively
- THIS IS A BILINGUAL POSITION ONLY
Skills : Customer Service, Customer support, Customer Relations, Empathy, Active Listening, Follow-up, Basic Software Skills, Interpersonal Sensitivity, Telephone Etiquette, Bilingual Spanish Experience : Experienced2 year(s)
responsibilities :
- Provide a communication link between customers and staff regarding transportation information
- Sale of Metro and local transit passes, EZ Pass, Smartrip cards, and other forms of transportation passes
- Strong customer service skills
- Providing trip planning / pricing information
- Keeping up to date with scheduled routes, updates, and changes
- Completing daily paperwork
- On-time and reliable performance is a must
- 3 - years of customer service experience in the Hospitality or Retail industry
- Stable employment history
- Outgoing personality a must
- Willing to learn and promote all transportation options to customers aggressively
- THIS IS A BILINGUAL POSITION ONLY
qualifications : Experience
Experience
- Experienced
- 2 years
Education
High School (required)
skills :
- Customer Service
- Customer support
- Customer Relations
- Empathy
- Active Listening
- Follow-up
- Basic Software Skills
- Interpersonal Sensitivity
- Telephone Etiquette
- Bilingual Spanish
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