Customer Service Representative

Randstad
Arlington, Virginia
$19,5-$21 an hour
Full-time

job summary : Responsibilities :

Responsibilities :

  • Provide a communication link between customers and staff regarding transportation information
  • Sale of Metro and local transit passes, EZ Pass, Smartrip cards, and other forms of transportation passes
  • Strong customer service skills
  • Providing trip planning / pricing information
  • Keeping up to date with scheduled routes, updates, and changes
  • Completing daily paperwork
  • On-time and reliable performance is a must
  • 3 - years of customer service experience in the Hospitality or Retail industry
  • Stable employment history
  • Outgoing personality a must
  • Willing to learn and promote all transportation options to customers aggressively
  • THIS IS A BILINGUAL POSITION ONLY

Skills : Customer Service, Customer support, Customer Relations, Empathy, Active Listening, Follow-up, Basic Software Skills, Interpersonal Sensitivity, Telephone Etiquette, Bilingual Spanish Experience : Experienced2 year(s)

responsibilities :

  • Provide a communication link between customers and staff regarding transportation information
  • Sale of Metro and local transit passes, EZ Pass, Smartrip cards, and other forms of transportation passes
  • Strong customer service skills
  • Providing trip planning / pricing information
  • Keeping up to date with scheduled routes, updates, and changes
  • Completing daily paperwork
  • On-time and reliable performance is a must
  • 3 - years of customer service experience in the Hospitality or Retail industry
  • Stable employment history
  • Outgoing personality a must
  • Willing to learn and promote all transportation options to customers aggressively
  • THIS IS A BILINGUAL POSITION ONLY

qualifications : Experience

Experience

  • Experienced
  • 2 years

Education

High School (required)

skills :

  • Customer Service
  • Customer support
  • Customer Relations
  • Empathy
  • Active Listening
  • Follow-up
  • Basic Software Skills
  • Interpersonal Sensitivity
  • Telephone Etiquette
  • Bilingual Spanish
  • 30+ days ago
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