A company is looking for a Customer Success Project Manager to lead project integrations and support customer growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers for successful project outcomesOversee planning, execution, and delivery of customer success projects within budget and timelineManage the onboarding process for new customers and resolve project-related issuesRequired QualificationsBachelor's degree required6-10 years of experience in program management or related disciplineProject Management Professional (PMP) certification or similar certification is a plusExperience managing healthcare customer implementations is preferredExperience with Salesforce and project management tools such as Jira or Smartsheet
Customer Success Operations Manager
Key ResponsibilitiesAct as a trusted advisor to customer success leadership and influence department strategyDevelop and document processes for the customer journey, including launch, adoption, expansion, and renewalsAnalyze data to identify trends and opportunities for improving customer retention ...
Customer Success Manager
The Customer Success Manager (CSM) plays a critical role in the success and execution of the Medium Enterprise Financial Services and Insurance (FSI) Customer Success team at Workday. Customer Success is a key role to ensure Workday’s customer happiness and success. You are an advisor and facilitato...
Principal Customer Success Manager
A company is looking for a Principal Customer Success Manager for Key Accounts. ...
Global Customer Success, Manager
The Customer Service Manager is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high level of service delivery and customer satisfaction. Act as a secondary point of escalation for complex customer inquiries and complaints, ensuring timely resoluti...
Customer Success Manager
A company is looking for a Customer Success Manager for North America. ...
Customer Success Manager
Joining our Customer Success team, you will play an instrumental role in our customer's journey with IRONSCALES, create meaningful bonds with our global customers and partners, and help them realize the value of their investment in our product - fight phishing and protect their company against email...
Customer Success Manager
Collaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformation. Minimum 3 years of technology sales, customer success, and/or account management experience. Customer success experience with emphasis on technical p...
Senior Customer Success Manager
The Senior Customer Success Manager (CSM) role will own and deepen the client relationship with our top tier accounts, be responsible for retention metrics such as NRR of their portfolio, and proactively advise our clients on FinQuery as an expert. Work with the customer to build individualized Succ...
Manager, Mid Market Customer Success
Lead a team of 6-8 Mid-Market CSMs in delivering exceptional customer value, focused primarily on creating successful customers. Your leadership will have a direct impact on driving customer growth, developing the team, and delivering on our core goal to retain and grow customers. This position repo...
Sales Manager (SMB/Customer Success)
Sales Manager (SMB/Customer Success). Collaborate with marketing, product development, and customer success teams to align sales efforts with company goals and customer needs. What does a successful Sales Manager do at Fiserv?. We are seeking a dynamic and results-driven Sales Manager to lead our cr...