Joining Beacon Building Products as a Key Account Specialist means becoming part of a values-driven organization. Our core principles guide everything we do : putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future.
Be part of BUILDing a better tomorrow with Beacon, a leading Fortune 500 distributor of roofing materials and complementary building products in the United States and Canada.
At Beacon, you'll be part of a company committed to making a difference.
What you will earn :
Competitive Pay with Bonus Eligibility : We make sure that your hard work is recognized.
Medical, Dental, and Vision Benefits : Experience the peace of mind that comes with our comprehensive benefits package designed to prioritize your well-being.
Employee Stock Purchase Plan (ESPP) : Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually.
401(k) Match : Ensure a secure future with fair matching of your retirement contributions.
Paid Leave : Recharge and find work-life balance, flexible parental leave for quality family time, generous sick leave, and enjoy paid time off, company holidays, and floating holidays to unwind and pursue personal interests.
Paid Training and Advancement Opportunities : Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications.
What you will do :
Act as the primary point of contact for key customers, addressing their inquiries and concerns through phone calls and email correspondence.
Provide exceptional customer service to bolster sales efforts and enhance customer satisfaction.
Collaborate closely with Outside Sales Representatives (OSR) to strengthen customer relationships and work collectively towards achieving sales targets.
Manage the entire order process from initiation to delivery, including order tracking and recommending complementary products.
Make strategic recommendations to increase the adoption of private label products and digital solutions.
Support OSRs in developing account growth strategies and conducting Quarterly Business Reviews (QBRs)
Ensure timely and accurate deliveries while assisting with various customer operations.
Efficiently resolve day-to-day customer issues, whether working remotely or from company offices as required.
Qualifications :
Minimum of 2 years' Sales or Customer Service experience, preferably in building materials.
Strong organizational skills with attention to detail
Excellent problem-solving abilities and sound judgment
Effective interpersonal and written / verbal communication skills.
Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
Willingness to travel up to 25% for business purposes.
Comfort with extended periods of desk work and heavy phone / email communication
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