Position Summary
Our client, a manufacturing leader, is looking for an Oracle Support System Analyst to join the team and tackle day to day issues that are reported by the users.
Your role will provide new solutions and enhancements to the existing business systems. You will Work directly with the business users and internal Tech team, on a regular basis to prioritize and complete assignments to meet business objectives.
It is expected that you will work on documenting business requirements and processes, then configuring or extending Oracle eBusiness and related systems platforms to deliver the solutions.
Essential Functions
- Supports day-to-day operations of business systems, working with other IT support staff, to ensure business operations are maintained and running properly.
- Advises the team in the design / development of new business solutions or re-configurations of existing systems, using Oracle and complimentary technologies.
- Analyse business processes, identify gaps, and recommend standard Oracle solutions that align with the objectives.
- Documents requirements and functional configurations, using standard appropriate Oracle AIM templates (e.g., RD.050, BR.
80, BR.100, MD.050, MD.070, MD.120, etc.).
- Document and understand the current business processes and software usage and can contribute to problem solving efforts.
- Enhanced skills in configuring Oracle applications to meet specific business requirements, as well as developing extensions and / or customizations when needed.
- Creates and maintains end-user procedures and documentation and can train business users as necessary in new solution rollouts.
- Continuously improve system reliability, performance, and security by identifying and resolving system issues and implementing best practices.
- Stay up-to-date on the latest trends, updates, and enhancements in Oracle applications, as well as broader functional technologies.
Experience
- 8+ years relevant experience in Information Technology as a business analyst or similar role.
- 5+ years Oracle eBusiness Applications Experience, with relevant R12 module experience (ex. OM / Pricing, MFG, INV, PO, OE, WSH, WMS, MRP, ASCP) to support business functions.
- Experience configuring, implementing, and supporting Oracle eBusiness R12.
- Experience with IT technologies and business processes for a manufacturing company.
- BS / BA in Computer Science or Information Technology, or related field.
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