Manager, Senior SOC Analyst, Cyber Operations

Date Posted : 2024-07-02

2024-07-02

Country :

United States of America

Location :

OTMDH : Maryland Home Offices Remote Location, Remote City, MD, 06032 USA

Job Title

Manager, Senior SOC Analyst, Cyber Operations

Role Overview :

At Otis, we move billions of people every day. How? Through our talented team of more than 70,000 employees who are passionate about what we do and what’s next.

From our foundation of excellent products (escalators, elevators and moving walkways) to our next chapter of digital transformation, this is a great time to join us.

Under the direction of the Security Operations Center (SOC) Lead, the Senior SOC Analyst will be responsible for monitoring, analysis, triage, and escalation of cyber events.

The Senior SOC Analyst will also participate in Incident Response activities as necessary. This role will have rotational on-call responsibilities.

On a typical day you will perform the following :

• Continuous & persistent monitoring of security technologies / tool data and network traffic which result in security alerts generated, parsed, triggered, or observed on the in-scope managed networks, enclaves, systems, or security technologies.
• Analyzing, triaging, aggregating, escalating, and reporting on security events populated in the SIEM and / or reported by Otis’ MSSP.
• Correlation and trend analysis of security logs, network traffic, security alerts, events, and incidents.
• Perform in-depth review of events and effectively document findings for future root cause analysis.
• Supporting calculation of security metrics.
• Collaboration with Otis’ Cyber Operations Team via email, conference call, and phone.
• Provide feedback to other team members on security control efficacy, vulnerabilities, gaps in visibility, recurring issues, and other items of note.
• Collaborating with the owners of cyber defense tools to tune systems for optimum performance. Responsiveness to internally initiated requests and reports.
• Reporting and communications consistent with established Otis SLAs. Support the development of incident and after-action reports as required by incident response.

What You Will Need to be Successful :

• A bachelor’s degree in information security, computer science, computer engineering or a related discipline, or equivalent relevant work experience, is required.
• Experience or certification in Security and / or Incident Handling is preferred (e.g., Security+, GCIH, CSA, CySA+ etc.)
• At least 2 years of experience working in a Security Operations Center as a SOC Analyst.
• Working knowledge of SIEM, SOAR platforms, EDR (Crowdstrike / Carbon Black) capabilities, Secure Email Gateways (SEGs), etc.
• Understanding of MITRE ATT&CK Framework.
• Scripting Experience with Python, Bash, or Powershell.
• Experience with cloud technologies and relational forensic artifacts.
• Ability to communicate professionally with a broad range of end-users.

Otis is the world leader in reliable, efficient, and technologically advanced elevators, escalators, and people-moving systems.

Our revolutionary Gen2® elevators, energy-saving ReGen™ drives and NCE green escalator have clearly set the industry standard for innovation, safety, and performance.

More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company.

Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies, and cultures.

So just imagine where we can take you!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.

2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do.

We are guided by our values that we call ourThree Absolutes prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext!

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