Search jobs > New York, NY > Customer support
Customer Support
at Mosaic New York, NY Mosaic is the AI-Powered workforce management software that is radically changing how companies are operated.
We're ushering in the future of hybrid remote organizations, connected by our AI-Powered workforce management and intelligence tools.
This is a rare opportunity to be part of a high-growth venture backed startup pursuing a world-changing mission.
We're looking for Customer Support to assist our Clients through phone and chat.
Responsibilities :
Support through chat and phone
Requirements :
Good communication skills
Benefits :
- A fun culture including team events, happy hours, and day trips (post-pandemic)
- This is a remote position with small Mosaic offices cropping up in most major cities in the US and Canada for hybrid remote working.
- Work with hardworking, nice people who are committed to making a difference!
- And much more
Seasonal Customer Support Agent
Key Responsibilities:Monitor customer support platform (Zendesk) for new inquiriesProvide timely and accurate responses to customer questionsWork with the team to solve user issuesRequired Qualifications:Customer service experience (online support preferred)Available to work flexible hours including...
Customer Support Manager
The Customer Support Manager at dub will be responsible for overseeing all customer service activities, ensuring customer satisfaction, and maintaining high service standards. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansio...
Customer Service Support Representative
A company is looking for a Customer Service Support Representative - Client Billing. ...
Manager, Customer Support Workforce Planning
In Customer Support, you will help the team understand and coordinate the ideal staffing levels to meet our SLAs and to deliver optimal customer satisfaction. Reporting to the Director of Customer Support, you will be working across the team to optimize for the ideal configurations that drive employ...
Outbound Customer Support Representative
A company is looking for an Outbound Customer Support Representative for remote work. ...
Customer Support Advocate
The Customer Support team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. In this role you will support the worksite employees (WSEs) of our small business customers on a variety of inquiries related to timecards, paychecks, benefits, the Justworks pr...
Customer Service / Call Center Executive (Phone Support Exp.)
Selected candidate will provide information to customers, conduct research and perform clerical support. Trigyn's Direct Government Client has openings for Call Center / Customer Service Executive, who can work onsite in Long Island City, NY. Perform clerical tasks and computer support as required. ...
Customer Support – Tier 2
The Customer Support – Tier 2 will be the point of escalation for the Tier 1 team, inbound calls, email, and chat support for TytoCare consumers and Physicians with inquiries regarding using the TytoCare Device, TytoCare App, and Cloud platform. Customer Support experience – MUST. Product training t...
Customer Support Specialist- PT/FT, Flexible- South Ozone Park, NY
Successful Customer Support Specialists have an open and positive attitude allowing them to celebrate the successes of the team, communicate proactively, and exemplify customer obsession. Customer Support Specialist work remotely in the U. Join Now and select the Customer Service Remote Job Bank Reg...
Customer Support Representative
Customer Support Representative Responsibilities: Provide onsite superior customer support to internal and external customers Qualify customers to determine eligibility and availability for specified products Use a POS system to verify customer identity and move forward with the enrollment pro...