Behavioral Health Care Specialist

Overview

Novant Health is seeking a full-time Behavioral Health Care Specialist at Thomasville Medical Center.

The care specialist works to ensure safety, best practice and high-quality standards of care maintained throughout the discharge planning process and establishes care connections with providers when patients leave the hospital.

They collaborate with providers and all members of the interdisciplinary treatment team to assess, plan, implement and evaluate proactive complex and safe discharge plans with patient involvement.

The care specialist serves as a resource for discharge planning and care coordination, requiring familiarity with local community resources and various levels of Behavioral Health Care.

They must demonstrate the knowledge and skills necessary to provide services appropriate to a patient population comprised of various ages (18+), levels of acuity, and mental health and / or substance use diagnoses.

Previous experience in the hospital setting or with crisis response would be highly valuable in this role.

The care specialist will uphold and demonstrate the Novant Mission, Vision and Values, Compassion, Diversity, Personal Excellence and Teamwork.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Qualifications

• Education : 4 Year / Bachelors. Degree in social work, human services or similar health related field, required.
• Experience : Minimum of one year experience, preferred.
• Licensure / Certification : NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.

Resuscitation Quality Improvement, required. Notary Public, preferred.

Additional Skills required : Good working knowledge of computers. Ability to care for Behavioral Health Age Specific populations.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Participating in an interdisciplinary treatment team to identify patient needs, potential barriers, and appropriate next steps for care.
• Ensuring an individualized safe discharge plan is in place for each patient including arrangements for aftercare treatment, identification of living arrangements, and plans for transportation post-discharge.
• Understanding patient’s appropriateness for various levels of Behavioral Health Aftercare and having the ability to discuss these options for treatment with assigned patients (ie : Outpatient therapy, IOP / PHP, Residential Treatment, State Hospitalization, Long Term Facility Placement) and schedule hospital follow-up appointment to ensure continuity of care.
• Providing information and education to patients regarding available community resources in their area based on each patient’s resources and identified barriers.
• Completing safety planning with patients upon discharge.
• Timely and accurate documentation of all patient interaction and discharge planning.
• Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm"

Let Novant Health be the destination for your professional growth.

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