Job Description
Job Description
About Us :
The Tru by Hilton Columbia Greystone is three minutes from fun at Riverbanks Zoo and Gardens. Less than four miles from downtown, the hotel is just off I-126.
Tru by Hilton offers a hotel experience that’s vibrant, affordable, and young at heart. The hotel is located at 185 Stonebridge Drive, Columbia, SC 29210.
The Role :
As a Front Desk Agent , you're not just handing out room keys you're creating memories for our guests. From warm welcomes to efficient check-outs, you’ll be instrumental in making sure every detail of a guest’s stay is perfect.
What You'll Do :
- Welcome guests with a smile that sets the tone for their stay friendly, relaxed, and inviting.
- Assist guests with information about local hotspots, hidden gems, and hotel services.
- Manage room reservations, modifications, and cancellations.
- Turn challenges into opportunities, resolving guest issues with patience and a can-do attitude.
- Collaborate with the behind-the-scenes team to ensure guest requests are met.
- Contribute your valuable insights in team meetings and daily huddles to elevate our service game.
Your Skills and Style :
- You've got a knack for customer service, honed through past experiences, preferably in hospitality.
- Your communication is clear, friendly, and professional.
- Attention to detail is your strong suit; no request slips through the cracks.
- Technology doesn't intimidate you you're comfortable with reservation software and basic systems.
- Pressure is just another part of the job you stay cool under all circumstances.
- Your schedule flexibility means you're open to varied shifts, weekends, and holidays.
- A high school diploma or equivalent is your foundation; any hospitality education is a plus.
The Perks What’s in it for You :
- Competitive compensation that recognizes your star quality.
- Comprehensive medical and dental benefits for full-time team members, available Day 1.
- Paid time off (PTO) and holiday pay to maintain work-life balance.
- Shine bright with our Team Member Recognition Program.
- Incentive plans available to all departments to reap the rewards of your exceptional performance.
- Opportunities for growth and development in a thriving hospitality environment at Parks Hospitality Group.
- Access to special discounts on stays and dining share the love with friends and family
Get to Know Us More :
The Tru by Hilton Columbia Greystone is owned and managed by Parks Hospitality Group . We were voted a Best Place to Work in 2022 and 2023.
Learn more about us by visiting our website : www.parkshotels.com .
Ready to Shine?
Step into the spotlight as a Front Desk Agent at Tru by Hilton Columbia Greystone . If you're ready to create exceptional experiences for our guests and be a key player in our hospitality story, click Apply to submit a brief application.
Let's make every stay unforgettable together.
Front Desk Agent - Part Time
Pressure is just another part of the job – you stay cool under all circumstances. Comprehensive medical and dental benefits for full-time team members, available Day 1. Paid time off (PTO) and holiday pay to maintain work-life balance. Incentive plans available to all departments to reap the r...
Ramp Agent (Part-Time)
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. Ramp Agents are ...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. You can do this part-time or full-time. This position is perfect for anyone looking for temporary, part-time or full-time work. If you are a call center representative agent or someone just looking for a flexible part t...
Part-Time Call center Agent II
Part-Time Call Center agent $16/hr. Agents have a daily number of calls and/or average handling time objectives that are in place to meet departmental service level agreement requirements. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
Work at Home Data Entry Agent - Part Time
Earn at Home by Taking Polls - Data Entry Clerk - Customer Service Rep - Work at Home & Part Time. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, c...
Ramp Agent (Part-Time)
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. Ramp Agents are ...
Front Desk Agent
As a Front Desk Agent you are responsible for giving our guests the best hospitality experience they can have by:. At the front desk you are at the hub of the hotel with the most interaction with our guests. Respond quickly to incoming calls, lobby visitors and team members needing front desk assist...
Ramp Agent (Part-Time)
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. Ramp Agents are ...
Join The Wilson Agency! Life Insurance Agents Wanted (Part-Time or Full-Time)
Whether you’re seeking a part-time role or a full-time career, we have an opportunity for you! Why Join Us? Flexible Schedule : Work when it suits you best! Enjoy the freedom to balance your work and personal life. Are you ready to make a difference in people's lives while building a rewarding...
Customer Service Gate Agent (Part-Time)
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners....