Service Advisor

Job Description

Job Description

Service Advisor / Writer in Maquoketa, IA

Driver’s License Required

Ready to take your career to the next level in a supportive and energetic environment? Brad Deery Motors is seeking a skilled and motivated Service Advisor / Writer to join our family in Maquoketa, IA.

If you're passionate about delivering excellent customer service, thrive in a fast-paced setting, and enjoy being part of a fun, family-friendly team, we want to hear from you!

Why You’ll Love Working Here :

• Positive and Family-Friendly Environment : We treat our team like family!
• Comprehensive Benefits : Medical, Dental, Vision, and the option to participate in a Flexible Spending Account.
• Short-Term Disability : Paid by the dealership to give you peace of mind when life happens.
• Long-Term Disability & Life Insurance, Cancer, and Accident Insurance : Employee-paid options for added security and protection.
• Paid Holidays & Vacation : Enjoy time off to relax and recharge you deserve it!
• 401(k) Retirement Plan : With company matching to help you build your future.
• 24 / 7 Gym Membership : Stay fit and energized with access to a local gym whenever you need it!

What You’ll Do :

• Be the friendly face and trusted advisor our customers rely on when they bring in their vehicles for service.
• Communicate clearly with customers about their vehicle’s needs and keep them informed throughout the repair process.
• Collaborate with the parts department to ensure the correct parts are sourced and delivered to the technician quickly, maintaining fast and efficient service.
• Schedule appointments for customers once parts arrive, ensuring a smooth and seamless experience from start to finish.
• Work closely with our amazing team of technicians to ensure efficient workflow and customer satisfaction.
• Manage multiple customer needs while maintaining high levels of organization and professionalism.

What We’re Looking For :

• Valid Driver’s License : Required to ensure you can move vehicles when needed.
• Ability to Multi-Task and Stay Organized : You’ll be juggling customer interactions, technician needs, and parts coordination so staying organized is key!
• Phone Etiquette : Excellent communication skills, especially on the phone, are a must.
• Good with Computers : You’ll be using various software systems to manage appointments, parts orders, and communication with customers.
• Fast Learner & Quick Thinker : You’ll need to be able to adapt quickly and think on your feet in a fast-paced environment.
• Reliable Attendance : Being dependable is important to us showing up and being present ensures smooth operations.

At Brad Deery Motors, we are committed to building a workplace that is diverse and inclusive. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Ready to join a team that truly values you? Apply today and start your journey with Brad Deery Motors in Maquoketa, IA!