Must Have Technical / FunctionalSkills
- Experience asa Senior Technical Lead / Architect / Consultant
- Experiencedin ITIL Process Definition, Integration Solutions, Architecture levelconfigurations.
- Experiencedin leading at least 3 or more Transformation Implementation projects in ITSM / ITOM / ITAM / Integrations area and complete Implementation lifecycle forServiceNow.
- Experience inServiceNow custom application design and development
- ExpertiseServiceNow deployments, integration with other third-party tools,Orchestration, operational activities, Project Management expertise and mergingmultiple instances.
- Experience inIT Asset Management Lifecycle and ServiceNow HAM Pro features and functions.
- Experiencedin leading at least five end to end Implementation projects in ITSM / ITOM / ITAM HAM, SAM and CMDB.
- Strong workexperience and associated for projects like Support, Maintenance, Migr ation,Upgrades, Integrations, and Implementations
- Mentor andshare technical knowledge / guidance to team.
- Designtechnical solutions and best practices guidance based on customer requirementsand convert to functional requirements.
- Responsiblefor reviewing requirements to ensure that they are provided in sufficientdetail to be accurately estimated.
- Very goodITIL process knowledge and ability to evaluate and bring out the correlationsand impacts with respect to customer requirements and ITIL / industrystandards.
SNOW ITSM Technical Lead
Experience asa Senior Technical Lead / Architect / Consultant. Experiencedin leading at least 3 or more Transformation Implementation projects in ITSM/ITOM /ITAM / Integrations area and complete Implementation lifecycle forServiceNow. Experiencedin leading at least five end to end Implementation pro...
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