Commercial Field Technical Consultant

Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all our employees, largely promoting from within the organization.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Job Description

WHAT YOU’LL BE DOING

Under general supervision, develops and delivers training courses for training customers or technical employees in the installation, maintenance and repair of HVAC products.

Troubleshoots technical inquiries.

• Identifies customer igates and resolves technical inquiries.
• Assists in developing, testing, and maintaining courses and materials used in training.
• Assists in establishing course content and student learning objectives.
• May prepare course syllabus, lesson plans, and student manuals, and coordinate the development of training aids.
• Reviews problem areas and identifies training needs.
• Develops criteria for evaluating the effectiveness of training activities.
• Updates course materials on a continuous basis to ensure timeliness and relevance.
• Conducts training using all methods of delivery.
• Up to 60% travel in the West Region including Oregon, Idaho, Washington, Canada.

WHAT WE OFFER

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Company Vehicle

Qualifications

WHAT WE ARE LOOKING FOR

• Requires a high school diploma or an equivalent combination of education and experience.
• Prefer two year college degree, HVAC degree or equivalent.
• Requires at least 1 years relevant training experience in addition to at least 5 years technical experience.

Advanced knowledge of assigned products and the application of diagnostic techniques and service aids.

• Knowledge and ability to apply learning theories to classroom situations.
• Developed presentation skills using a variety of technologies.
• Strong verbal and written communication skills required.
• Individual must have some sales ability along with a track record of fostering solid customer relationships.
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Proficient in leading WebEx meetings.

This position offers a compensation range of $80,000 to $92,000 which will be based on the candidate’s qualifications, experience, and education.

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.

Lennox is an equal opportunity employer.

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