We are looking for a Data Administrator to join the SOYL team, based at Hermitage, Berkshire, on a permanent, full-time basis.
The team manage and process sales orders, support the creation of digital maps and allocate them to operators around the country.
You will possess excellent attention to detail alongside outstanding customer service, to deliver our products to both internal and external customers
This role will require flexibility to move between our operational teams in Hermitage at regular intervals to support resourcing requirements throughout the year.
We are open to hybrid options for this role, with the right candidate working 3 days on-site and 2 days at home. Expertise in UK agriculture is not essential and full software training is provided.
The Benefits
- Competitive salary
- Opportunities for a mixture of home and site working (to be agreed with Line Manager)
- 25 days holiday per calendar year with option to purchase 5 more days
- Dedicated Learning & Development team to support you and your career
- Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
- Increased Maternity, Paternity & Adoption leave benefits for eligible employees
- Life Assurance scheme and pension plan with employer contributions of up to 7%
- Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers
About You
- Demonstrate an ability to provide good customer service
- Effective written and oral communication skills
- Possess an assured and professional telephone manner
- Excellent IT skills including Microsoft Excel and Outlook
- Proven attention to detail
- Proven ability to solve problems
- Able to work under own initiative, find resolutions, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers.
- Strong customer focus
- Flexible approach to work and managing changing priorities
Your Role Will Involve
As a Data Administrator your role will involve :
- Processing sales orders using in-house software, third-party software and MS Office packages
- Accurate database entry and quality control of data
- Proactively questioning and investigating discrepancies in information and data
- Demonstrating high attention to detail and levels of accuracy
- Managing and recording operator updates in a timely manner
- Updating stakeholders on order progress
- Proactively liaising with management, customers, sales team and third-party suppliers where necessary
- Delivering excellent customer service
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