Location : Marrero, LA (Metairie, La )
JOB SUMMARY :
The Waiting List Coordinator gathers, collates and documents resident information for application processing by performing the following duties.
ESSENTIAL FUNCTIONS :
- Maintains waiting list for prospects interested in housing.
- Inputs all information into the computer system.
- Maintains accurate and timely statistical records and reports pertaining to waiting lists and to the applicant and / or prospect.
- Notifies prospects of scheduled appointments by mail and / or phone call and implements the processing resident applications.
- Interviews all prospects by gathering all required information to complete the application process.
- Performs all verification of information pertinent to prospects qualifying for housing.
- Maintains neat and easily accessible files on all information pertaining to prospect applications.
- Back-up Assistant Manager with the counting of money from activities, etc.
- Must be able to deal with confused, aggressive and upset residents on a daily basis.
- Performs duties under pressure and meet deadlines in a timely manner.
- Must be able to work in a fast-paced & ministry oriented environment.
- Works as part of a team, as well as complete assignments independently.
- Maintains a professional, compassionate and welcoming attitude toward managers, co-workers, residents, and visitors.
- Other duties as assigned.
PHYSICAL DEMANDS :
Must be able to lift, carry, pull or push 10 pounds.
MINIMUM QUALIFICATIONS :
- Prior recertification experience preferred.
- Knowledge of HUD housing and rules, a plus.
- Experience working with the elderly is desirable.
- Work well and effectively with or without direct supervision.
- Must have compassion for and desire to work with the elderly.
- Must be proficient MS Work, MS Excel, MS Outlook, Adobe
- Ability to be flexible to changing work plans.
EDUCATION :
- High School diploma or equivalent preferred.
- 1-3 months related experience.
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