We are hiring for a Schedule Specialist.
At VNA of Maryland, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it : for the whole patient, their families, each other, and the communities we serve it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
- Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Qualifications
Education Requirements
High school education or equivalent
Experience Requirements
Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
- Exceptional organizational, customer service, communication, and decision making skills required.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
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