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Patient Services Rep/ Phlebotomist (MAKO)

Mako Medical
Cary, NC, US
Full-time
  • Collect specimens according to established procedures. This includes, but not limited to : drug screens, blood samples, processing pathology and cytology samples.
  • Research test / client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
  • Data entry and processing specimens including : labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
  • Read, understand and comply with departmental policies, protocols and procedures.
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.
  • Stay up-to-date on company communications.

Job Requirements

  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Committed to all MAKO policies and procedures including company dress code.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients;

ability to accelerate and embrace change throughout MAKO; and knowledge of the MAKO Way.

30+ days ago
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