Description
- Experience Required : 3 to 5 years; 3+ years Leadership experience within multiple lines of business
- Experience Desired : Retail Leadership experience
- Education Desired : High school diploma or equivalent
- Lifting Requirement : Up to 50 pounds
Job Responsibilities
- Know, understand and model safe work practices and food safety at all times by promoting a zero defects incident attitude, proper training, coaching and recognition of Team Leaders and Team Members to ensure all equipment is properly maintained, cleanliness expectations and sanitation requirements are met.
- Promote inclusion, diversity, mutual respect and dignity among Team Leaders and Team Members.
- Follow and improve the Assistant Store Leader Work Design.
- Make the store a great place to work creatively through events, fun exercises or any other avenue to build team morale
- Reward and recognize Team Leaders and Team Members for outstanding performance, as well as addressing under performance by analyzing all service metrics
- Complete final interviews and make all hiring decisions for areas of responsibility in conjunction with the Team Leaders.
- Ensure all Team Members receive an enriching on-boarding process and comprehensive training.
- Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs
- Promote the continuous development of diverse talent of Team Members and identify candidates for the Team Leader Development Program.
- Conduct regular team meetings to keep Team Leaders informed of current events and to gain feedback.
- Interact daily with customers, identify trends, set goals and create and implement action plans.
- Communicate the company's strategic plan as well as the store's specific plan to the Team Leaders and ensure they are supporting these plans in their daily operations.
- Ensure departmental financial information is accurate, sales are correctly stated, purchases are recorded correctly and inventory counts are accurate.
- Ensure Team Leaders are scheduling Team Members through SMART Track and delegating work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable).
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