Field Service Technician - Southeast Region

Job Description

Job Description

Job Title : Regional Service Technician (Midwest Region)

Location : Remote (Midwest Region : IL, WI, MI, MN, IN, OH, IA, etc.)

Job Type : Full-Time

Company Overview : We are a leading provider of advanced equipment solutions, committed to delivering exceptional service to our customers across the United States.

Our recent shift to a regional service model allows us to better serve our clients by providing faster and more cost-effective solutions.

We are currently seeking a highly skilled and experienced Regional Service Technician to join our team and cover our clientele in the Midwest region.

Job Description : As a Regional Service Technician, you will be responsible for the maintenance, repair, installation, and commissioning of our equipment.

This remote role requires significant travel, with approximately 50-60% involving overnight stays and 20-30% day trips by car within the territory.

You will need to have a strong foundation in both electrical and mechanical maintenance, as well as the ability to handle high-pressure situations in front of customers.

Key Responsibilities :

• Perform maintenance, repair, installation, and commissioning of equipment.
• Troubleshoot electrical issues, including PLCs and voltages ranging from 120V to 480V.
• Read and interpret electrical schematics and mechanical blueprints.
• Handle customer interactions professionally, maintaining composure in high-pressure situations.
• Travel extensively within the Midwest region, with overnight stays as required.

Qualifications : Must Haves :

• 5+ years of experience in a relevant field.
• Strong electrical troubleshooting skills, including experience with PLCs.
• Ability to read and interpret electrical schematics.
• Strong mechanical aptitude with the ability to understand and assemble machinery.
• Willingness and ability to travel extensively.
• Good presentation skills and ability to handle high-pressure situations.

Pluses :

• B.S. or A.A.S. or Certifications in Electrical Engineering Technology, Industrial Technology, Mechatronics, Mechanical Engineering Technology, or related fields.
• Experience with the installation, maintenance, repair, and commissioning of capital equipment, especially packaging equipment (e.

g., baggers, weights, vertical form fill seal, horizontal form fill seal machines).

• Knowledge of automation technology and automated equipment (e.g., conveyors, robots).
• PLC programming experience.
• Bilingual abilities.

Training :

• Initial 2-3 months of training at our facility, including hotel accommodation (if they choose to go home during weekends, it's at their own expense).
• Follow-up field training for two weeks, and then an additional two weeks back at our facility.
• Must pass a technical assessment focused on electrical troubleshooting, reading schematics, and documenting fixes.

Company Description

Stable company that has been around for a long time and continues to do well.

Company Description

Stable company that has been around for a long time and continues to do well.