job summary : Responsibilities :
Responsibilities :
- Schedules, directs, and provides technical support for HVAC technicians to meet service demands and customer expectations.
- Reviews technicians work, techniques, and safety requirements to ensure quality meets established standards, and makes recommendations to improve quality and productivity.
- Identifies training needs of staff and facilitates delivery of a regular training program to ensure that HVAC technicians are properly trained on the latest service techniques and safety procedures for equipment and general working conditions.
- Complies with all applicable health and safety regulations, policies, and established work practices. Ensures appropriate employee safety training and compliance is completed.
- Responsible for staff performance appraisals, and reviews and for setting improvement goals per company requirements.
- Responsible for working with technicians in the field and resolving customer’s and technician’s issues.
- Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements.
- Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used.
- Reviews work orders, invoices, and time reports for accuracy and maintains minimal accounts receivables.
- Develops and monitors budgets, goals, and objectives to ensure departmental profitability.
Skills : Branch Audit, Branch Management, Coaching, Budget, Problem Solving, Creating Presentations, Prioritizing, Preparing Agendas, Oral Communication, Written Communication Experience : Manager5 year(s)
responsibilities :
- Schedules, directs, and provides technical support for HVAC technicians to meet service demands and customer expectations.
- Reviews technicians work, techniques, and safety requirements to ensure quality meets established standards, and makes recommendations to improve quality and productivity.
- Identifies training needs of staff and facilitates delivery of a regular training program to ensure that HVAC technicians are properly trained on the latest service techniques and safety procedures for equipment and general working conditions.
- Complies with all applicable health and safety regulations, policies, and established work practices. Ensures appropriate employee safety training and compliance is completed.
- Responsible for staff performance appraisals, and reviews and for setting improvement goals per company requirements.
- Responsible for working with technicians in the field and resolving customer’s and technician’s issues.
- Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements.
- Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used.
- Reviews work orders, invoices, and time reports for accuracy and maintains minimal accounts receivables.
- Develops and monitors budgets, goals, and objectives to ensure departmental profitability.
qualifications : Experience
Experience
- Manager
- 5 years
Education
High School (required)
skills :
- Branch Audit
- Branch Management
- Coaching
- Budget
- Problem Solving
- Creating Presentations
- Prioritizing
- Preparing Agendas
- Oral Communication
- Written Communication
30+ days ago