Commercial HVAC/R Branch Manager

Randstad
Detroit, Michigan
$110K-$150K a year
Full-time

job summary : Responsibilities :

Responsibilities :

  • Schedules, directs, and provides technical support for HVAC technicians to meet service demands and customer expectations.
  • Reviews technicians work, techniques, and safety requirements to ensure quality meets established standards, and makes recommendations to improve quality and productivity.
  • Identifies training needs of staff and facilitates delivery of a regular training program to ensure that HVAC technicians are properly trained on the latest service techniques and safety procedures for equipment and general working conditions.
  • Complies with all applicable health and safety regulations, policies, and established work practices. Ensures appropriate employee safety training and compliance is completed.
  • Responsible for staff performance appraisals, and reviews and for setting improvement goals per company requirements.
  • Responsible for working with technicians in the field and resolving customer’s and technician’s issues.
  • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements.
  • Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used.
  • Reviews work orders, invoices, and time reports for accuracy and maintains minimal accounts receivables.
  • Develops and monitors budgets, goals, and objectives to ensure departmental profitability.

Skills : Branch Audit, Branch Management, Coaching, Budget, Problem Solving, Creating Presentations, Prioritizing, Preparing Agendas, Oral Communication, Written Communication Experience : Manager5 year(s)

responsibilities :

  • Schedules, directs, and provides technical support for HVAC technicians to meet service demands and customer expectations.
  • Reviews technicians work, techniques, and safety requirements to ensure quality meets established standards, and makes recommendations to improve quality and productivity.
  • Identifies training needs of staff and facilitates delivery of a regular training program to ensure that HVAC technicians are properly trained on the latest service techniques and safety procedures for equipment and general working conditions.
  • Complies with all applicable health and safety regulations, policies, and established work practices. Ensures appropriate employee safety training and compliance is completed.
  • Responsible for staff performance appraisals, and reviews and for setting improvement goals per company requirements.
  • Responsible for working with technicians in the field and resolving customer’s and technician’s issues.
  • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency, and training requirements.
  • Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours, and parts or material used.
  • Reviews work orders, invoices, and time reports for accuracy and maintains minimal accounts receivables.
  • Develops and monitors budgets, goals, and objectives to ensure departmental profitability.

qualifications : Experience

Experience

  • Manager
  • 5 years

Education

High School (required)

skills :

  • Branch Audit
  • Branch Management
  • Coaching
  • Budget
  • Problem Solving
  • Creating Presentations
  • Prioritizing
  • Preparing Agendas
  • Oral Communication
  • Written Communication
  • 30+ days ago
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