Operations Supervisor - Tallahassee, FL

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow.

Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Operations Supervisor - Tallahassee, FL at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable.

Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest challenges.

Here are the details on this position.

Your role in our mission

Outstanding service delivery is one of Gainwells great strengths. Play a vital role in achieving that as we deliver better health and human services outcomes.

• Manages several operational area(s) or team(s) of company employees with well-defined, limited scope, including directing daily work activities / priorities, people recruitment and development, cost management, and direction setting within the area of responsibility.
• Effectively motivate performance and to manage workflow in an operational and production environment with established quality and quantity standards.
• Works with functional areas or departments to interpret and plan projects or workload forecasts. Provides advice and counsel regarding various results.
• Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel.

Communicates broadly to help ensure overall coordination for cross-functional teams.

Reports out on KPM compliance at a minimum on a monthly basis internally and externally to the client.

What we're looking for

• 5 or more years of healthcare account operational experience (Provider Relations, Provider and Member Services, Provider Enrollment, Call Center, Publications)
• Experience working with client vision, business objectives, and critical success factors
• Strong interpersonal, leadership, and presentation skills for interacting with and influencing team members, clients, thought leaders, and subject matter experts
• Good strategic management and planning skills
• Proven ability to select, develop, coach and mentor employees to be successful to meet client commitments

What you should expect in this role

Remote Florida

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The pay range for this position is $44,400 - $63,400 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Put your passion to work at Gainwell. Youll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.

All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.