Software Engineer (Back-End Oriented)

We’re seeking a  Back-End Oriented Software Engineer  to join our engineering team in Miami. This role is focused on building and maintaining the core systems that power our platform, including  telephony and real-time communication features with Twilio . You’ll work with modern tools and frameworks — from  Python and PostgreSQL  to  GraphQL, REST APIs,  Socket.io , and Twilio services  — while collaborating with front-end engineers using  Next.js  and  NestJS  to deliver seamless experiences.This is an on-site role where you’ll be working closely with our product and engineering teams to design, develop, and optimize high-performance backend services.

About the Company

HelloGov AI, a Miami-based innovative startup in government tech, transforming how people interact with government services. Leveraging advanced AI technology, our solutions streamline the application processes for passports, travel visas, vehicle registration, and immigration. Positioned in the financial district of Brickell, we are on a mission to enhance customer experiences while promoting technological advancements.

Requirements

Responsibilities

• Design, develop, and maintain scalable  backend services  with a focus on performance and reliability.
• Build and optimize  APIs (GraphQL and REST)  for internal and external applications.
• Implement  real-time communication features  using  Socket.io .
• Integrate and extend  Twilio services  including :
• Twilio Sync  for data synchronization
• Twilio TaskRouter  for intelligent task routing and workforce management
• Twilio Telephony  for call flows, IVRs, and customer communication
• Work closely with front-end engineers to integrate back-end services with  Next.js and NestJS  applications.
• Collaborate with product managers and QA engineers to deliver high-quality features.
• Troubleshoot, debug, and resolve issues across the stack.
• Write clean, maintainable, and testable code while following best practices.

Qualifications

Nice-to-Have

Benefits