Basic Function :
The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures.
This position has direct interactions with Guests and members of the field operations team.
Responsibilities :
- Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues.
- Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities.
- Verifies the accuracy of guests’ orders
- Prepares and packages food and drink products
- Cleans kitchen area, counters, food preparation areas, and utensils
- Cleans dining room, restrooms and exterior grounds
- Maintains health and safety standards in work areas
- Unloads and stocks inventory items as needed
- Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc)
- Prompt and regular attendance on assigned shifts
- Follows BURGER KING uniform and grooming standards and policies
- Works to resolve issues that may arise in the restaurant
- Learns team effectiveness skills; works with others to achieve team goals
- Responds to guests’ needs in a professional and polite manner
- Communicates in a positive manner with customers, peers, and manager
Perform such similar, comparable, or related duties as may be required or assigned.
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Burger King Team Member
Our Team Members are the face of our company and the first step in providing quality service and hospitality to our guests. To be successful in this role, Team Members must be able to smile, maintain eye contact, have a cheerful and positive attitude. If you're looking for a full-time position, or j...
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The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position has direct interactions with Guests and members of the field operatio...
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