NOC Counselor

Job Description

Job Description

Salary : $20.00-$22.00

Position Title : NOC Shift Residential Counselor

Location : Sherman Oaks

Reports To : Program Manager / Director of Residential Services

Job Summary : As a NOC (Night / Observation / On -Call) Shift Residential Counselor, you will be responsible for overseeing the safety, well-being, and therapeutic environment of a 6-bed detoxification and residential program during nighttime hours.

Your primary role will be to ensure the physical and emotional security of residents, provide crisis intervention when necessary, and maintain a supportive and therapeutic milieu conducive to recovery.

Key Responsibilities :

• Residential Monitoring and Support :
• Conduct regular checks on residents throughout the night to ensure their safety and well-being.
• Monitor and document any behavioral changes, incidents, or medical issues that arise during the shift.
• Administer medication according to prescribed schedules and protocols.
• Crisis Intervention :
• Respond promptly to any crises or emergencies that may arise during the night.
• Implement crisis intervention techniques and de-escalate situations as needed.
• Communicate effectively with on-call supervisors and emergency services when necessary.
• Documentation and Reporting :
• Maintain accurate and detailed records of nightly activities, incidents, and resident progress.
• Complete shift reports summarizing activities and any noteworthy occurrences.
• Supportive Services :
• Provide emotional support and guidance to residents during nighttime hours.
• Facilitate group discussions or therapeutic activities as scheduled.
• Encourage and promote resident engagement in treatment activities.
• Safety and Security :
• Ensure the physical security of the facility by monitoring access and conducting perimeter checks.
• Enforce program rules and guidelines to maintain a safe and respectful environment.
• Address any breaches of safety protocols or unauthorized activity promptly and appropriately.
• Team Collaboration :
• Communicate effectively with daytime staff regarding resident progress, concerns, and treatment plans.
• Participate in staff meetings, training sessions, and case conferences as required.
• Collaborate with multidisciplinary teams to ensure coordinated care and support for residents.

Qualifications :

• High school diploma or equivalent; bachelor’s degree in psychology, social work, or related field preferred.
• Previous experience in residential treatment settings, detox facilities, or similar environments preferred.
• Strong interpersonal and communication skills.
• Ability to remain calm under pressure and respond effectively to crisis situations.
• Knowledge of substance abuse treatment principles and therapeutic interventions.
• Ability to maintain confidentiality and adhere to ethical standards.

Working Conditions :

• This position requires working overnight shifts (typically from specific start time to specific end time ).
• The role involves direct interaction with residents experiencing substance use disorders and / or mental health challenges.
• Physical demands include walking, standing, and occasional lifting or assisting residents as needed.

Application Process :

Interested candidates should submit a resume and cover letter detailing their qualifications and experience relevant to this position.

Please include contact information for at least two professional references.