General Manager 2 - Environmental Services / Custodial

Unit Description

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking an Environmental Services / Custodial General Manager for UH TriPoint Medical Center located in Painesville, OH.

UH TriPoint Medical Center is a full-service community hospital serving the healthcare needs of the residents of Concord Township and surrounding communities.

When it first opened its doors in 2009, it was the first completely new hospital to be built in Northeast Ohio in 28 years.

Situated on 45 acres in Concord Township, Ohio, the 144-bed hospital offers all-private patient rooms and expert care in multiple specialties, including emergency medicine, obstetrics and gynecology, orthopedics, pain management and more.

The hospital campus also features a breast center and a family birthing center.

Our Sodexo Healthcare Environmental Services / Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions.

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will :

• have exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
• effectively manages the Unit Operating System; and / or
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who :

• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
• are an expert in building and maintain strong customer / client relationships;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• have experience effectively managing projects within agreed upon timelines;
• are proficient with computers and other technology;
• have experience with vendor and contract management, as well as union and contract negotiations; and / or
• have strong financial acumen and budget management experience

Learn more about TriPoint Medical Center at

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

At Sodexo, we offer Environmental Service / Housekeeping positions in Healthcare and Senior Living locations across the United States. .

Working for Sodexo :

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.

While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience 3 years

Basic Functional Experience 3 years

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.