Technical Support Specialist EMEA

VirtualVocations
Elgin, Illinois, United States
Full-time
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A company is looking for a Technical Support Specialist in EMEA.Key Responsibilities : Serve as first point of contact for technical support communications via email and online chatDiagnose and resolve customer issues with products in the Greenhouse SuiteExpand knowledge of products and technical skills through training and practical experienceRequired Qualifications : 2+ years customer-facing work experience on email and live chat channelsExperience using Zendesk, JIRA, Salesforce, or similar softwareProven perseverance in resolving customer requestsA passion for learning and sharing knowledge with othersUnique talents and transferable skills valued by the company

2 days ago
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