Floor Manager

Job Details

Top 50 Steak Houses in America!!

If you or someone you know, are looking to join the restaurant scene with us in Wilmington, we would love to hear from you!

We are looking for an energetic and detail oriented Floor Manager to take lead our team. Join us in leading our restaurant and bring your expertise and creativity to the forefront of Wilmington's food scene!

Primary Objective :

Step into the dynamic role of Floor Manager at our restaurant, where you'll play a pivotal part in delivering exceptional guest experiences and driving the success of our establishment.

You’ll be the right hand to our Owner Bill Irvin, ensuring smooth operations, staff excellence, and unforgettable dining moments.

Key Responsibilities :

Operational Excellence

• Oversee Operations : Manage and supervise the entire restaurant operation to ensure seamless service.
• Guest Services Guru : Deliver superior guest services, ensuring every guest leaves satisfied and delighted.
• Menu Mastery : Plan and update menus, collaborating with kitchen staff to develop innovative dishes.
• Complaint Resolver : Respond efficiently to customer questions and complaints, turning challenges into opportunities.

Leadership

• Shift Organizer : Organize and supervise staff shifts to maintain optimal service levels.
• Team Leader : Lead, manage, and inspire the restaurant staff to achieve their best.
• Hiring Expert : Recruit top talent and ensure comprehensive training for new employees.
• Performance Evaluator : Train and evaluate staff performance, fostering a culture of continuous improvement.
• Positive Environment Creator : Nurture a positive and collaborative working environment.

Financial and Supply Management

• Inventory Manager : Estimate consumption, forecast requirements, and maintain inventory to prevent shortages.
• Cost Controller : Manage restaurant supplies, control costs, and minimize waste.
• Financial Whiz : Keep meticulous records of income and expenses, contributing to the financial health of the restaurant.

Job Requirements

• Experience : 3 -8 years as a Restaurant Manager or similar role, with a strong background in customer service management.
• Knowledge : Extensive food and wine knowledge, along with familiarity with restaurant management software.
• Skills : Strong leadership, motivational, and people skills; critical thinking and problem-solving abilities; good financial management skills.
• Attributes : A team player with excellent time-management, interpersonal, and communication skills.
• Flexibility : Ability to work long hours, including nights, weekends, and holidays, while being on your feet for extended periods.

What We Offer :

• Creative Freedom : An unparalleled opportunity to showcase your lead in a high-profile restaurant.
• Professional Growth : A supportive and dynamic environment where you can develop your skills and advance your career.
• Competitive Compensation : A competitive salary and benefits package, with a flexible schedule to ensure peak performance and work-life balance.

Join Us!

If you desire to make your mark on Wilmington & Philly culinary landscape, we want to hear from you.

Apply now to become the Floor Manager at our restaurant and lead us in creating unforgettable dining experiences that will set a new standard in the city.

BRT Hospitality is an equal opportunity employer & please let us know if you need any reasonable adjustments during the interview process.