Overview
The Valet / Transportation Supervisor is responsible for overseeing the daily operations of the Valet and Transportation Departments.
Duties include directly supervising hourly Team Members, scheduling, inventory, purchasing, record-keeping, and dispatching vehicles.
Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions
- Practice, support, and promote Thunder Valley Casino Resort’s Winning Attitude company-wide culture and demonstrate AAA Four Diamond service standards at all times.
- Oversee daily operations of Valet and Transportation Departments.
- Directly oversee Valets, Valet Leads, Bus Drivers and Limo Drivers including supervising daily activity, scheduling, coaching and disciplinary action.
- Complete daily tasks including, but not limited to, monitoring inventory, payroll and timekeeping, purchasing, billing, vehicle registration, and record keeping.
- Consistently look to improve the Valet and Transportation Departments by coaching Team Members and recognizing good behavior.
- Ensure that all company vehicles are maintained to a Four-Diamond standard.
- Respond to Guest inquiries regarding transportation and valet.
- Assist with Transportation dispatching as needed.
Minimum Qualifications
- High school diploma or equivalent required.
- One (1) year of previous supervisory experience is preferred.
- Experience is valet or transportation operations is preferred.
- Must have a strong knowledge of / or the ability to learn applicable Department of Transportation regulations including DOT mandated drug and alcohol test requirements.
- Must have and maintain a valid driver’s license with a clean driving record.
- Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
- Must have strong leadership qualities are including excellent communication skills, the ability to motivate, and a positive attitude.
- Must be able to work well under pressure and have the ability to multitask.
- Must be at least 21 years of age.
- Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements :
- Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
- Must be able to stand and walk for the duration of shift.
- Must be able to assist with all Valet operations as necessary.
- Manual dexterity to operate job related equipment.
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