The Role
We have a unique opportunity for a Health Information Officer to join the Joint Health Command (JHC) is looking for a diligent individual who will assist in the co-ordination of Health Information Requests.
This person will also have excellent communication skills and assist in the service delivery of health information to both members and third parties in accordance with relevant legislation, Defence policy and processes.
The Health Information Officer will be responsible for :
- Oversight of the Health Information Office (HIO) Health Records inbox, including prompt response to health information requests, allocation of work, resources and tasks;
- Assist with the development of HIO Standard Operating Procedures. This requires an understanding of the legislative frameworks applying to personal sensitive information including the Privacy Act and duties of confidence owed by Defence to ADF members and relevant Defence policies and procedures;
- Lead, manage, mentor, advise and train a small team of health records officers;
- Assist in the co-ordination and processing of Freedom of Information (FOI) requests within the Command in accordance with legislative frameworks.
About our Team
JHC makes a contribution to operational capability of the Australian Defence Force through delivery of reliable, resilient, affordable and best practice health services.
The HIO supports these activities by enabling data driven decision making at all levels of the organisation through report development and insight generation, utilising data from the Defence-electronic Health System and other linked sources.
The HIO is responsible for Health data stewardship including applying legislative frameworks and best practice standards relating to data collection, storage, use and security;
and governance of the health information domain including the systems for collecting storing, and managing data; and data quality and assurance.
HIO health records team operate in a fast paced environment with responsibility to assess, triage and action requests for health records from Defence members and from third parties under legal authority.
Our Ideal Candidate
The ideal candidate will have the ability to work with a considerable degree of independence as a mentor and leader in an integrated workforce :
- Engage in complex problem solving and issues management and will be responsible for the coordination and prioritisation of health information requests received by JHC;
- Are accountable to ensure they and the team have knowledge of and compliance with legislative frameworks and policy requirements;
- High level of written and verbal communication skills, be able to assist decision makers as required and be able to work in a fast paced environment;
- Flexible in their approach to tasks, allowing them to triage and prioritise to ensure compliance with Defence and legislative requirements.