Digital Product Manager
Ridgefield, CT 06877, USA Req #16683 Monday, September 16, 2024
About The Chefs' Warehouse
The Chefs' Warehouse, Inc. () combines exceptional quality and brand building with broadline food service distribution for more than 35 years.
With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality.
We introduce more than 2,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world.
We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.
Mission : The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.
Our C.H.E.F.S. Values :
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)
Product Manager - The Chefs' Warehouse
Hybrid- must be local in CT, NY & NJ
About the Role :
Key Responsibilities :
Product Ownership : Take full responsibility for your product area, from initial research and ideation through to design, documentation, communication, and prioritization.
Collaborate with other teams to ensure alignment but maintain ownership over the end-to-end product lifecycle.
Data-Driven Innovation : Work closely with the data team to analyze user behavior, identify opportunities for improvement, and drive innovation.
Use data to inform decision-making and prioritize features that will deliver the highest impact.
User Experience Enhancement : Continuously analyze user feedback and behavior to identify opportunities for improving the customer experience.
Focus on increasing product discoverability, order frequency, and customer engagement through intuitive design and functionality.
Cross-Functional Collaboration : Partner with sales, marketing, and operations teams to align product strategies with business goals.
Ensure that all stakeholders are informed and engaged throughout the product development process.
- Feedback Loops : Establish and maintain channels for receiving feedback from customers and sales reps. Use this feedback to inform product development and improve overall service.
- Test & Learn : Utilize the platform to test new ideas with subsets of customers, refining strategies based on real-world results to drive continuous improvement.
- Prioritization : Define and manage the product roadmap, balancing user needs, business objectives, and technical feasibility.
- Communication : Clearly articulate product vision, strategy, and progress to stakeholders at all levels.
- Innovation : Stay abreast of industry trends and emerging technologies, exploring new ways to enhance our platform and differentiate us from competitors.
- Problem Solving : Proactively identify and address challenges, finding creative solutions to overcome obstacles.
- Continuous Improvement : Monitor product performance, gather feedback, and iterate on features to deliver ongoing value.
Qualifications :
- Proven Experience : 3+ years of experience as a Product Manager, preferably in the e-commerce or foodservice industry.
- Strong Analytical Skills : Demonstrated ability to gather, analyze, and interpret data to inform product decisions.
- Excellent Communication Skills : Ability to articulate complex ideas clearly and concisely, both verbally and in writing.
- User-Centric Mindset : Passion for understanding and advocating for the needs of users.
- Problem-Solving Skills : Ability to identify and resolve challenges effectively.
- Collaborative Spirit : Experience working cross-functionally to achieve shared goals.
- Technical Aptitude : Familiarity with web technologies and data analytics tools is a plus.
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