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Assistant Manager - Optical

National Vision
Fort Worth, TX, US
Full-time

Job Description

What would you do? The Specifics

  • Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
  • Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
  • Convey a commitment to providing outstanding customer service and ensure all associates do the same.
  • Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
  • Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
  • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
  • Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
  • Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
  • Motivate associates to exceed performance standards.

Qualifications

Are you the right fit? The Suitable Talent

  • Optical sales experience. Supervising experience is preferred.
  • Proven ability to lead, coach and build associate relationships.
  • Sound understanding of store operations and standards for success.
  • Strong communication skills (both oral and written) for effective management of teams.
  • Exceptional customer service skills.
  • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Ability to analyze, create, and understand financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.
  • Must have open availability
  • 7 days ago
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