Lead Technician

Job Description

Job Description

Who We Are :

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing :

As the Lead Technician you will be responsible for scheduling and productivity of the shop technicians. You will be the go to person for questions regarding difficult repairs and assist peers in developing their technical and diagnostic abilities.

Primary Responsibilities :

• Open and close work orders, schedule all techs and work load.
• Ordering parts from vendors when necessary
• Assisting peers in developing their technical and diagnostic abilities
• Ensure a safe and clean work environment
• Post repair inspections
• Spend half hour per day with each shop tech
• Search for service letter, product updates and additional repairs.
• Monitor life day labor and work in progress through service link
• Communicate daily with customers regarding status updates using multiple means of communication

Additional Responsibilities :

Who We Are Looking For :

To be successful in this position you should be able understand the requirements of time needed for scheduling work, keeping in mind current outstanding projects and employee schedules. You should possess a strong mechanical aptitude and understanding of schematics and diagrams, as well we have the ability to step in as a troubleshooter and instructor.

Education / Experience :

Required Qualifications / Skills :

Preferred Qualifications / Skills :

Values :

At Yancey Bros. Co, we are always looking to add people to our team who share our core values :

Ideal candidates will demonstrate the following values :

What We Offer :

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

Employee Wellness Program

Personal Time Off

Career Development

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