Search jobs > Durham, NC > Technical account manager

Technical Account Team Manager

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Technical Account Team Manager to lead a team of Technical Account Managers and ensure client success with their solutions.

Key ResponsibilitiesLead, coach, and mentor a team of Technical Account Managers for exceptional customer serviceCollaborate with cross-functional leaders to enhance customer satisfaction and retentionTrack team performance and provide regular reporting to senior leadershipRequired Qualifications5+ years of experience in technical account management or customer success, with at least 2+ years in a leadership roleStrong technical knowledge with hands-on experience in programming / scripting languages like Python or JavaScriptExperience in CCaaS, UCaaS, CX, or Gen AI preferredProven experience managing and growing high-performing teamsHigh proficiency in Excel, Salesforce, and business analytics tools

4 days ago
Related jobs
Promoted
VirtualVocations
Durham, North Carolina

A company is looking for a Technical Account Team Manager to lead a team of Technical Account Managers and ensure client success with their solutions. ...

Promoted
Ryan Villiger - State Farm Agent
Raleigh, North Carolina

State Farm Insurance Agent located in Raleigh, North Carolina is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Agent Ryan Villiger, you will build and develop client relationships to promote State Farm products including auto, home and life ins...

Promoted
VirtualVocations
Durham, North Carolina

A company is looking for a Technical Account Manager - Batteries (TAM). ...

e-Components - CSR Electronics Inc
Raleigh, North Carolina

Account Managers will have complete technical support for all customer questions and concerns allowing them to focus on sales and support. The ideal candidate should have a desire to learn and grow within a fast paced technical environment - providing technical product information and using our prod...

Promoted
VirtualVocations
Durham, North Carolina

A company is looking for a Manager, Technical Account Management. ...

Reperio Human Capital
Raleigh, North Carolina

Account Manager, Sales, B2B, Software, Post-Sales, Account Development, Raleigh. Hey there! We are looking for a Technical Account Manager to join a digital transformation software company that is in hyper growth mode this year. You'd be a part of the growing Enterprise Account Management team that ...

OneSource Technical, Inc
Raleigh, North Carolina

Personal Lines Account Manager to manage the expanding revenues. Commercial Lines Account Manager is responsible for providing continuous service to all commercial lines clients. Through servicing, develop a thorough knowledge of the accounts, becoming a liaison between client, carrier and producer ...

Highmark Health
NC, Working at Home, N Carolina

Provides technical leadership in first-line resolution of complex technical problems. Actively participates in project teams. ...

Lenovo
Morrisville, North Carolina

As a Lenovo Infrastructure Solutions Group Technical Account Manager (TAM), you will have the opportunity to serve as a trusted advisor to our clients. Excellent communication, presentation, and interpersonal skills - ability to effectively interact and communicate with senior executives, customer t...

Ryan Villiger - State Farm Agent
Raleigh, North Carolina

State Farm Insurance Agent located in Raleigh, North Carolina is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Agent Ryan Villiger, you will build and develop client relationships to promote State Farm products including auto, home and life ins...