Summary
United Way of Greater Milwaukee & Waukesha County (UWGMWC) is currently seeking a motivated, independent professional for the position of Direct Marketing Specialist Community Gifts .
This is a seasonal position which begins September 23, 2024, and continues until January 17, 2025.
The Direct Marketing Specialist Community Giving role is a temporary position that supports UWGMWC staff in soliciting contributions from those in the Community Giving division, Gifts range from $500-$4999.
Calls will be made from United Way offices or remotely from home September through January.
Description
DUTIES AND RESPONSIBILITIES :
- Under the direction of Account Manager, Leadership and Community Gifts, make calls to renewal and lapsed donors, approximately 500 calls or 15-20 hours per week.
- Accurately record pledges, updated contact information and pertinent call notes on UWGMWC documentation.
- Provide weekly transmittal of information to appropriate staff for timely account maintenance and statement processing.
- Attend initial training session.
- Attend weekly meetings with Account Manager, Leadership and Community Gifts
Qualifications
PERSONAL SKILLS :
- Ability to work during afternoon / early evening hours (1pm to 7pm) as needed Monday through Friday.
- Must be comfortable making calls and soliciting for funds.
- Must be able to maintain professionalism, sensitivity and compassion with all donors, many of whom are seniors, and are often loyal United Way contributors.
- Ability to represent United Way of Greater Milwaukee & Waukesha County with a consistently professional phone manner and maintain client confidentiality at all times.
- Basic skills in Microsoft Word, Excel and Outlook.
- Affinity with the mission and vision of UWGMWC.
CORE COMPETENCIES :
Mission-Focused. The top priority for all United Way professionals is to create real social change that leads to better lives and healthier communities.
This drives their performance and professional motivation.
- Relationship-Oriented. United Way professionals understand that people come before process and are astute in cultivating and managing relationships toward a common goal.
- Collaborator. United Way professionals understand the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
- Results-Driven. United Way professionals are dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand Steward. United Way professionals are stewards of the brand and understand their role in growing and protecting the reputation and results of the greater network.
EDUCATION AND / or EXPERIENCE :
- High school diploma or general education (GED) with a minimum of 1-2 years of experience in sales, fundraising, campaign, or similar role.
- Equivalent combination of education and experience.
Compensation & Benefits