Customer Supply Chain Director

Location : Durham, North Carolina

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Customer Supply Chain Director

Clorox is the place that’s committed to growth for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team.

Your role at Clorox :

The Director of Customer Supply Chain oversees a team of Customer Supply Chain Managers who act as the main link between the Supply Chain (Logistics), sales, and Customer teams for clients.

Responsibilities :

• Develop standardized tools and procedures to ensure consistent, efficient service delivery.
• Collaborate with the Sales organization, including the Sales Vice Presidents, Supply Chain Leaders, and Sales and Sales Planning leaders, to understand needs and ensure adequate support from Customer Supply Chain Managers.
• Directly engage with Customer or Sales teams to address issues and devise long-term strategic plans.
• Identify and address organizational gaps necessary to sustain channel effectiveness.
• Lead people management activities, including recruitment, training, and professional development of team members.
• Manage stakeholder relationships by regularly engaging with both external (e.g., Customers) and internal (e.g., Sales, Supply Chain) stakeholders.
• Evaluate and communicate performance outcomes to stakeholders while identifying and resolving issues.
• Develop strategies to cater to customer requirements and enhance customer interaction.
• Utilize influencing skills to drive necessary changes among internal stakeholders.
• Manage resource allocation to maximize value against project requests.

What we look for :

• 15+ years of supply chain experience, preferably in logistics.
• BS / BA degree; MBA desirable but not required.
• 5+ years of people management experience.
• Experience in Sales-related roles advantageous.
• Outstanding leadership presence and communication skills.
• Strategic thinking to quickly identify supply chain requirements.
• Proven ability to lead teams toward business objectives.
• Strong relationship development, conflict resolution, and team-building instincts.
• A fresh, forward-looking approach and the willingness to act as a change agent.

Workplace type : Hybrid

Additional Information :

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing.

This includes robust health plans, a market-leading 401(k) program, flexible time off benefits, and more.

Our commitment to diversity, inclusion, and equal employment opportunity :

We seek out and celebrate diverse backgrounds and experiences. Clorox is an EEO / AA employer. We are committed to providing reasonable accommodations for qualified applicants with disabilities during the hiring process.

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