Job Description
Job Description
Description : Position Summary :
Position Summary :
The position of Case Manager I will work under the supervision of the Housing Director and Lead Case Manager to provide emergency and supportive services to low income and those experiencing housing insecurity for those who reside within Utah county.
Responsibilities :
The Case Manager I position, located in Provo, Utah, will work directly with the Family Development Team to help and assist Community Action clients as they work towards self-reliance and self-sufficiency.
The Case Manager I is responsible for carrying out the following types of activities :
- Interview and assess clients’ needs.
- Develop plans of action with clients.
- Meet with clients regularly to assess their plan of action goals.
- Assist clients with their action goals.
- Be an advocate for clients.
- Become familiar with and coordinate with other agencies to help provide clients with resources.
- Serve as a supporting member of the Family Development team,
- Utilize Community Action Services & Food Bank’s (CASFB) resources and aid accordingly,
- Efficiently and accurately document services and outcomes, and enter data in a timely manner,
- Work overnight when needed or scheduled at the Warming Centers.
- Coordinate with other CASFB employees to represent the agency in solving community issues surrounding poverty.
- As needed, assist other Family Development staff with their duties.
- Serve as a supporting member of the Family Development and CASFB teams,
- Assist with Family Development Program Outreach.
- Other roles and duties as assigned by program manager and directors.
Requirements :
- Minimum of two years of post-secondary education in Human Services or Social Work fields, and minimum of two years' work experience in a related position providing counseling and services to the low income and homeless populations, OR the equivalent combination of education and experience substituting on a year-to-year basis.
- Knowledge and understanding of resources available in the Family Development program and in the community.
- Have excellent written and oral communication skills and the ability to conduct training professionally.
- Have reliable transportation and a flexibility of hours to accommodate training, outreach visits, activities, and special projects
- Ability to remain calm and professional under stressful situations
- Ability to interact and communicate well with low income and / or homeless individuals in crisis and under extreme stressful situations.
- Ability to work well as a supporting and contributing team member
- Ability to speak and communicate in Spanish is preferred.
Case Manager I
The position of Case Manager I will work under the supervision of the Housing Director and Lead Case Manager to provide emergency and supportive services to low income and those experiencing housing insecurity for those who reside within Utah county. The Case Manager I position, located in Provo, Ut...
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