LEARNING AND DEVELOPMENT SPECIALIST

Overview :

Ready for your next challenge? We are seeking top talent to join the Learning department!

Our Learning and Development Specialist will b e a contributing member of the learning and development team. You will enable the organization to develop the best talent across all Rollins brands in alignment with the Rollins culture and strategy.

Apply in minutes with a resume, even from your mobile!

Responsibilities : You Will . . .

You Will . . .

• Facilitate high-quality, hard-skill solutions, encompassing live and virtual broadcasts, curriculum development, transfer of training materials, and learning transfer strategies
• Conduct service broadcasts for our three primary service lines (Commercial, Termite, and Residential pest control) for new hires across the country
• Provide post-training coaching and reinforcement for knowledge transfer
• Liaise with other Rollins Departments and Brand teams to optimize training resources and foster collaboration
• Offer guidance and support for curriculum pathways, content selection, and scheduling
• Undertake administrative functions, constituting at least 30% of job responsibilities, including managing team activities on field days, closing out new hire training classes, communication management, asset management (e.

g.,editing training assets), and handling analytics and Service Now tickets

• Facilitate Tours of the Learning Center
• Cultivate expertise in the curriculum and tools utilized for training
• Exceed customer expectations by delivering exemplary services and solutions
• Champion the learners' needs and advocate for their success
• Collaborate effectively within the learning and development team, fostering positive relationships with peers
• Conduct field ride-along to observe field operations functionality that ties to business needs
• Travel up to 20% of the time as required
• This role offers an exciting opportunity to contribute to the growth and success of our team within the dynamic pest control industry

Metrics

Listed below are the key metrics that will be used to measure success of this role :

• Internal Customer Satisfaction
• Knowledge Retention
• Learning Transfer
• Business Impact
• Quality
• Productivity
• On-Time Delivery

The Benefits

• Challenging position with a financially stable and reputable company
• Comprehensive benefits package including medical, dental, vision, maternity & life insurance
• 401(k) plan with company match, employee stock purchase plan
• Employee discounts, tuition reimbursement, dependent scholarship awards ?
• Paid Time Off
• Work Environment : Opportunity for hybrid office and home-based working arrangements once onboarded and trained.

Why Rollins?

Rollins, Inc., is a premier global consumer and commercial services company headquartered in Atlanta, Georgia. Through our family of leading brands, our 18,000 employees provide essential pest and wildlife control services and protection against termite damage, rodents and insects to more than 2.

8 million customers from over 800 locations in over 70 countries. Our largest brands include Orkin US, HomeTeam Pest Defense, Clark Pest Control, Orkin Canada, Western Pest Services, Northwest Exterminating and TruTech Wildlife.

At Rollins, were obsessed with building the worlds best service brands. As a parent company, we give our brands the support they need to serve their employees, customers and communities.

Since 1964, Rollins has set the standard for service in the pest control industry. Were well-established, rapidly growing, publicly traded (NYSE : ROL) and our team has the chance to make a difference every day.

The mission of Rollins is to empower our brands to focus on best serving their employees and customers.

Learn more about Rollins careers as well as our diversity, equity and inclusion efforts on our careers page : www.careers.rollins.com

Voted Top Workplaces 7 years in a row by The Atlanta Journal-Constitution! And now are recognized as a National Top Workplace.

Qualifications :

The Experience You Will Bring (Minimum Requirements) :

• Bachelors degree or equivalent work experience ( Certified Entomologist is a plus)
• Minimum two years working in a large, complex organization
• Ability to contribute to blended learning solutions effectively
• Business experience in a related field
• Learning and development experience in delivering or designing training is a plus
• Experience in one or more of the assigned functional areas is a plus : sales, service, leadership or admin
• Knowledge of Pest Control Industry (Not a necessity but a plus)

Competencies :

Listed below are the key competencies required to be successful in this role :

• 100% Responsibility ethical, high integrity, honest, takes ownership of actions
• Relationship Building trust, interpersonal skills
• Effective Communication empathetic, oral, written communication, listening,
• Productive Conflict engages in productive conflict contributing to better team decisions
• Generates Commitment creates clarity and alignment, gets buy in
• Active Accountability holds self and others accountable to results and behaviors, creates a culture of accountability
• Gets Results manages work and work of others to achieve collective results of the team, drives high performance
• Technical / Functional Excellence has a strong understanding of one or more of the three functional areas, sales, service, administration;

instructional design, development, delivery, performance support, coaching, has appropriate level of technical / industry knowledge

• Planning and Organizing develops schedules and task assignments
• Problem Solving / Decision Making anticipates and adjusts for problems and roadblocks, probes all sources for answers
• Adaptable ability to adjust to changing conditions
• Team Player willingly works in cooperation with others

Physical Demands / Working Environment :

• We require the ability to pass a drug screen and background checks. Candidates must have the ability to perform the requirements of the job with or without accommodations.
• Candidate must reside or willing to self-relocate to the metro Atlanta area.

Are you ready to take your CAREER to the next level?

Apply in minutes with a resume even from your mobile device!

Rollins, Inc. is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer