A company is looking for a Pharmacy Customer Service Representative.Key ResponsibilitiesHandle calls and correspondence regarding pharmacy benefit inquiries from providers and membersAssist network pharmacies in processing prescription claims and ensure accuracy against benefit guidelinesDocument calls within a call tracking system to ensure clear and accurate resolutionsRequired Qualifications and EducationBachelor's Degree or equivalent relevant work experienceActive / Current National Pharmacy Technician Certification3-5 years of relevant work experience in a health plan, TPA, or PBM contact centerPrior experience working with health plans or pharmacy benefit managementAbility to prioritize and manage through change
Senior Customer Service Representative
A company is looking for a Senior Customer Service Representative to provide exceptional service to policyholders in the Long Term Care department. ...
Customer Service Representative Graveyard
Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. Performs the Four Steps of C...
Customer Service Representative ( no vaccination required )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Licensed Bilingual Customer Service Representative
The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by...
Customer Service Representative
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ava...
Customer Service Representative (Loan Consultant I - CA)
Cash handling; computer skills; customer service skills. The Loan Consultant I (CA) provides exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on ...
Customer Service Representative
Retrieves and review documentation, refund correspondence, contacts payer to discuss (if necessary) refunds requests, corrects misapplied transactions and process refunds.Reviews Daily credit balance report, process Insurance refunds, retrieves EOR and validates the appropriate contract terms used, ...
Customer Service Representative ( REMOTE WORK )
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Customer Service Representative
The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Provides excellent customer servi...
Remote Customer Service Representative
As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. We're looking for a Remote Customer Service. Provide excellent customer service and demonstrate a passion for helping others. You will act as a trusted...