Accounts Receivable Coordinator
Ballard Spahr LLP, a national law firm with more than 650 lawyers across 15 offices, is seeking a proactive self-motivated individual to work in our Client Accounts Services department in the Philadelphia office.
The Accounts Receivable Coordinator will assist the CAS Team in handling client calls and emails while providing quality customer service to our clients;
assist in monitoring the Collections database; and assist the CAS team during our firm collection campaigns with report distribution, scheduling, conference room bookings, inquiries, and other duties required.
This position interacts with lawyers, legal assistants, and support staff within all departments and offices and requires a high level of confidentiality.
Find out more about this role by reading the information below, then apply to be considered.
The coordinator will also :
- Assist in maintaining accurate notes within the collection database for accounts receivable delinquencies and the current status of follow-up efforts.
- Prepare and send reports and collection letters for clients that have aged account receivables as instructed by the billing lawyer and / or Collections Team.
- Assist in support and coordination in the Firm Collection Campaigns (reports, scheduling, inquiries).
- Maintain Client Account Statement Database and research / process any address changes that may arise within the 3E system.
- Provide administrative support as needed with tasks and projects (e.g., organize mailings, schedule meetings and travel arrangements, assist in monitoring Accounting Service Now tickets, etc.).
Required Skills :
A positive client-oriented attitude is required along with outstanding interpersonal skills, excellent organizational skills, superior communication skills, and strong analytical and problem-solving skills.
The ability to prioritize multiple requests and work in a deadline-driven environment is essential.
Required Experience :
Requirements include a Bachelor’s degree, a minimum of two years of recent relevant experience, and proficiency with Microsoft Office 2016, specifically Excel and Access.
Experience with Star Collect, Power BI, Service Now, and 3E databases is a plus. The ability to work beyond standard work hours is required to perform the essential functions of this position, particularly during month and year-end closes.
Prior law firm experience is a plus.
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