Job Description
Job Description
Front Desk 3 pm -11 pm
Are you a customer service enthusiast looking for a dynamic opportunity in hospitality? Join our team at Country Inn & Suites in Duluth, MN, US as a Front Desk 3-11! With a competitive hourly salary of $16-$18, you'll be part of a welcoming environment dedicated to delivering exceptional guest experiences.
As the face of our hotel during the evening hours, you'll play a vital role in ensuring guest satisfaction and operational efficiency.
Your responsibilities will include check-ins, check-outs, and providing assistance to guests, all while upholding our commitment to superior service.
Embrace this exciting chance to be a key player in our guests' unforgettable stay.
Compensation : $16 - $18 Hourly
$16 - $18 Hourly
Responsibilities :
- Greet guests with a warm and friendly demeanor as they arrive at the front desk.
- Check-in guests efficiently and accurately, ensuring all necessary information is collected.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Process payments, invoices, and reservations accurately using the hotel's booking system.
- Maintain a neat and organized front desk area to create a welcoming environment for guests.
Qualifications :
- 1-2 years of experience in customer service.
- Strong communication skills, both verbal and written.
- Ability to multitask and work efficiently under pressure.
- Proficiency in using reservation software and basic computer skills.
- Flexibility to work evenings and weekends.
About Company
A hospitality company committed to providing a memorable guest experience, personal growth for employees, and enriching the communities we serve.
We own and operate several hotels, including Country Inn & Suites located in Duluth, MN, along with other properties in the Midwest region.