Search jobs > Glendale, AZ > Customer experience

Customer Experience Manager Complaints Compliance

VirtualVocations
Glendale, Arizona, United States
Full-time

A company is looking for a Customer Experience Manager, Complaints & Compliance.Key Responsibilities : Manage end-to-end process of handling customer complaints and ensuring timely resolutionDevelop and implement policies and procedures for complaint management and complianceAnalyze complaint data to identify trends, root causes, and areas for improvement in customer experienceRequired Qualifications : Minimum of 5 years experience in complaints management and compliance within financial servicesBachelor's degree in Business, Finance, Law, or related fieldProven experience in managing customer complaints within a financial services environmentAbility to develop and implement policies for compliance and customer experience improvementDetail-oriented with strong organizational and time-management skills

6 days ago
Related jobs
Promoted
VirtualVocations
Glendale, Arizona

Key Responsibilities:Manage end-to-end process of handling customer complaints and ensuring timely resolutionDevelop and implement policies and procedures for complaint management and complianceAnalyze complaint data to identify trends, root causes, and areas for improvement in customer experienceRe...

Promoted
Opendoor
Phoenix, Arizona

This is an opportunity to cultivate and lead an impactful team of Customer Experience Advocates Opendoors frontline support team through hands-on coaching and development while also maintaining a relentless focus on improving the experience for the thousands of customers (agents, buyers, sellers, ...

Promoted
VirtualVocations
Tempe, Arizona

Key Responsibilities:Lead and enhance the skills and product knowledge of training facilitatorsDevelop and execute a strategic roadmap for onboarding and continuous development of Customer Experience Support teams globallyDesign, implement, and optimize impactful learning programs for new and existi...

Michaels
Phoenix, Arizona

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - PHX-PHOENIX/N...

Promoted
VirtualVocations
Glendale, Arizona

...

Michaels
Phoenix, Arizona

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver a customer ce...

Victoria's Secret
Glendale, Arizona

A Victoria’s Secret & Co Customer Experience Manager . The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports op...

American Income Life AO - Jennifer Siregar
AZ, US

Join AO Globe Life – A Unique Opportunity in the Insurance Industry   AO Globe Life is the exclusive company contracted with over 44,000 labor unions, veteran groups, and associations across the U.We proudly offer their members permanent and portable benefits that remain with them for lif...

Michaels
Phoenix, Arizona

We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...

World Market
Peoria, Arizona

In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. Essential Duties and Responsibilities of Customer Experience. Ensure all associates utilize company tools and technology to deliver an ...