Patient Communication Specialist

A company is looking for a Patient Communication Specialist to support patients and cardiology clinic customers in a remote setting.

Key Responsibilities

Assist patients with their implanted cardiac device remote monitors through calls and follow-ups

Adhere to compliance guidelines and manage scheduling for remote monitoring

Track and maintain accurate records of patient interactions and data management

Required Qualifications, Training, and Education

High school diploma / GED required; college or technical degree preferred

Basic cardiology knowledge required; experience in cardiology or cardiac devices preferred

Proficiency in electronic communication tools and database systems

Experience working effectively in a remote environment preferred

Demonstrated professionalism and courtesy with customers