Dental Office Manager
Pottstown Family & Cosmetic DentistryPottstown, PA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor’s degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! Benefits are subject to change and eligibility. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction / loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication – Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways.
Job Description
Job Description
- Must have 3-5 years of Dental Management experience
Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader / Dental Office Manager to join our team and lead the non-clinical operations of our dental practice.
The Practice Leader (PL) / Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice.
This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice.
Skills and Qualifications
Benefits for Full-Time Employees
About the Role :
Practice Growth : Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support.
Practice Efficiency : Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support.
Employee Engagement : Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support.
Patient Satisfaction : Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support.
Systems & Accountability : Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice.
Our Mission & Values : Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!”
Our Mission & Values : To make the teams, patients, and practices we support healthier and happier.
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Dental Office Manager • Pottstown, PA, US
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