Administrative Assistant

Position Summary

TBK Bank’s Receptionist is the most important customer-facing person in the organization. Our Receptionist is the first impression for our guests and customers.

The position includes many important administrative functions and general office responsibilities.

Essential Duties & Responsibilities

• Act as receptionist, including operation of switchboard. Coordinate reception coverage, including managing multiple phone lines and visitor check-in.
• Log and distribute incoming mail and prepare outgoing mail for shipping.
• Manage office supply room, ensuring office supplies are in stock and order accordingly. Maintain organized and clean.
• Work with office supply vendor and place paper orders as needed.
• Fed Ex and courier delivery processing.
• Intake of any packages and deliveries and notifying those who it belongs to.
• Handle sensitive and / or confidential documents and information.
• Perform a variety of general office functions including any clerical tasks needed.
• Administrative and project support when available to help.
• Assist with conference room reservations.
• Restock conference room soda fridge frequently throughout the day.
• Assist with meetings, coffee and refreshments setup and clean up as needed.
• Place service calls for printer / copier issues.
• Provide support for the Facilities and Office Operations Manager when needed.
• Fill in for the office attendant if needed.
• Assist with other departments as needed.

Education & Experience

• High school diploma or equivalent.
• Previous receptionist, switchboard or administrative assistant experience preferred.
• Must have a cheerful disposition, pleasant phone voice, strong communication skills, and present a very polished, professional image to clients and visitors alike.
• Must be articulate and organized and have the ability to multi-task.
• Proficient in use of MS Office tools including Word, Excel and Outlook.
• Knowledge of standard business document formatting and etiquette for email and SLACK transmissions.

Skills & Abilities Required

• Attention to detail with emphasis on accuracy and quality.
• Good organizational skills and time management.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Previous purchasing experience preferred.
• Must be able to lift and move up to 20 pounds
26 days ago