Automotive Warranty Administrator

McGrath Arlington Kia
Palatine, IL, US
Full-time

Job Description

Job Description

Experienced Automotive Warranty Administrator

Mcgrath Kia is seeking an experienced Warranty Administrator. Our ideal candidate will have previous automotive accounting experience.

The ideal candidate will also be able to pay excellent attention to detail and have the ability to multi-task in a busy environment.

Job Responsibilities

  • Knows and understands the manufacturer warranty policies and procedures manual.
  • Establishes and maintains a productive relationship with the manufacturer warranty representatives.
  • Reviews every warranty repair order for completion and accuracy.
  • Monitors the use of special warranty programs for any type of abuse; diagnosis time and straight time to name a few.
  • Reviews all returned and rejected warranty claims and prepares the repair orders for immediate re-submission.
  • Maintains a record of all claims submitted, returned, rejected, or paid.
  • Provides weekly reports to the Service Director and General Manager regarding claim status.

Job Requirements

  • Previous warranty administrative experience "Minimum of 2 years"
  • The individual must possess a high degree of personal ownership and accountability.
  • The individual must possess a high degree of integrity and professionalism.
  • The ability to work in a fast-paced environment.
  • Ability to be analytical and multi-task.
  • Self-motivated enthusiastic presence in a team environment
  • Team Player
  • Excellent communication skills
  • Dealertrack experience is a plus but not required.
  • KIA experience is a plus but not required.
  • Must be able to pass a background check and drug screen.

Benefits

  • Stability of an established company
  • Experienced and tenured management staff
  • Fast paced work environment
  • Paid vacation and holidays for full time employees
  • Medical, dental, and vision plans
  • Flexible medical spending account
  • 401k
  • Life insurance.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

3 days ago
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