Technical Writer

About Us

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time.

From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve.

We deliver breakthrough solutions that address local needs so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure.

We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

Overview

TRC Advanced Energy (TRC) is a nationally known energy efficiency consultancy. TRC collaborates with clients to develop and implement market transforming programs and initiatives that promote energy efficiency, renewable energy, and green building in multiple market sectors across the US and around the world.

These initiatives reduce energy costs, improve the health and safety conditions of buildings, while also helping the environment by reducing greenhouse gas emissions.

TRC acts nationally to address some of our country’s most challenging problems : global climate change and energy independence.

TRC desires to hire a Technical Writer to ensure that critical Knowledge Base content for NYSERDA staff is created, edited, and updated regularly and according to process or policy changes that provide staff access to resources to help them in their daily roles.

Responsibilities

• Reviewing written content by other team members and providing coaching to continuously build team writing skills.
• Partnering with internal SMEs to document SOPs and critical processes for the build-out and / or migration of content in the Knowledge Base.

Supporting the administration of content management in the Knowledge Base.

• Updating existing Knowledge Base content using technical writing and editing skills where appropriate.
• Partnering with team members to develop comprehensive written materials in support of training requirements throughout the Authority.
• Coordinating and facilitating SOP / Process documentation meetings with SMEs.
• Converting / migrating SOPs / Processes to the Knowledge Base.
• Evaluating existing content in the Knowledge Base to identify areas for improvement.
• Providing substantive feedback on written content produced by the team.
• Managing Knowledge Base Contract Management and Data Solutions content updates.
• Managing other projects / tasks with technical writing and editing components as needed.

Qualifications

• Bachelor's degree in Communication, English, or Journalism is ideal; candidates with a Bachelor's in IT will be considered if their IT background includes a focus on Technical Writing.
• 3-6 years of experience in technical editing and writing with a focus on documenting operational processes and procedures for staff consumption.
• Proficient in Confluence, Jira, Asana, Microsoft Office Suite (primarily Outlook, Word, Excel, PowerPoint, Teams, and SharePoint), Salesforce, and Oracle / PeopleSoft.

Training will be provided for any systems used, though some experience with Confluence Cloud is ideal.

• Mastery of Technical Writing & Editing.
• Strong meeting coordination and facilitation skills.
• Proficient in project and time management.
• Strong written and verbal communication skills in English.
• A penchant for mastering and understanding process details to simplify content for others.
• Demonstrated problem-solving ability, resourcefulness, adaptability, and pragmatic solution-finding.
• Ability to learn quickly, process information, and apply reference knowledge in diverse situations.
• Experience in coaching others to proficiency in Technical Writing & Editing.
• Some experience coaching training specialists or interns in writing effective guidance documentation and scripts for learning and development projects.
• Skilled in managing multiple, diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgment.
• Natural curiosity and a passion for learning

Our Mission

We understand our clients’ goals, and embrace them as our own, applying creativity, experience, integrity and dedication to deliver superior solutions to the world’s energy, environment and infrastructure challenges.

Our Vision

We will solve the challenges of making the Earth a better place to live community by community.

TRC is ranked #16 on ENR's list of the Top 500 Design Firms in the United States.

Benefits

• TRC offers a competitive benefit package consisting of :
• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.
• These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary).

TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation : In accordance with local law, the below salary range is applicable for the job and location associated with this requisition.

Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation : Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

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Disclaimers

TRC is an equal opportunity employer : disability / veteran. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary Range

USD $60,000.00 - USD $70,000.00 / Yr.