Job Description
POSITION : PROCESS IMPROVEMENT MANAGER
REPORTS TO : General Manager
SUMMARY
Lead and manage continual process improvement projects for the purpose of optimizing cross-functional performance using Lean and Six Sigma techniques.
Responsible for identifying projects, evaluating resources and implementing process change, including necessary documentation, procedures & training.
DUTIES AND RESPONSIBILITIES
- Work with the management team to evaluate current processes.
- Propose improvements and reasonable hypotheses to be tested and evaluated by management.
- Implement and document new and improved processes and train all affected employees.
- Monitor employees to ensure compliance to all current procedures and processes.
- Oversee a systematic approach to assuring high quality service and product consistency to the customer base.
- Recommend process-related design changes and identify opportunities to improve existing procedures, working instructions and related tools to best meet the requirements of an evolving workflow process and product market.
- Lead multi-functional teams to identify and focus on core business enhancement opportunities and customer satisfaction.
- Identify, analyze, and implement solutions to business problems and ensure that corrective & preventive action processes achieve their primary objective of satisfying the customer, reducing cost and increasing efficiency.
EDUCATION and / or EXPERIENCE
- College Degree
- Knowledge of Lean and Six Sigma Techniques
- Program management experience
Candidates are PREFERRED who offer the following :
Prior work experience in corrugated packaging industry
TECHNICAL SKILLS
Literate in MS Word, Excel, PowerPoint and Access; good verbal and written communication skills; ability to write reports, business correspondence and procedure manuals
MATHEMATICAL SKILLS
- Ability to calculate figures and amounts;
- Apply concepts of basic algebra and geometry;
- Ability to determine data needs and collect, assess and convert data into statistical information using statistical summaries, regression analyses, pareto diagrams, etc.
and ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.
PHYSICAL DEMANDS
- Employee is regularly required to walk and talk and hear, stand, and sit.
- Vision requirements include : close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
- The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
- While performing the duties of this job, the employee is frequently exposed to wet and / or humid conditions, moving mechanical parts, and fumes or airborne particles.
The noise level in the work environment is usually loud.
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