A company is looking for a Manager I, Customer Service Operations.Key Responsibilities : Lead day-to-day customer servicing relationship for some of the largest bank partnersImplement enhancements / programs to drive growth in loyalty programsManage forecasting process for call volume and oversee complaint tracking and resolution managementRequired Qualifications : Bachelor's Degree with a minimum of 4 years of practical experience preferredCall Center experienceStrong project management skills and ability to thrive in a changing environmentStrong excel skills and experience with data analysisKnowledge of loyalty programs is a plus
Customer Service Operations Manager
A company is looking for a Manager I, Customer Service Operations. Key Responsibilities:Lead day-to-day customer servicing relationship for some of the largest bank partnersImplement enhancements/programs to drive growth in loyalty programsManage forecasting process for call volume and oversee compl...
Customer Service Manager - State Farm Agent Team Member
Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As a State Farm team member for Harry Johnson - State Farm Agent, you will build and develop c...
Financial Services Operations Manager
A company is looking for a Financial Services Operations Manager. ...
Customer Service Representative, Shuttle Operations
Customer Service Representatives are responsible for ensuring the highest quality customer service when interacting with customers. In a professional and service related manner, meets and greets airport patrons at loading platform and provides assistance with baggage, information and directions asso...
Customer Operations Program Manager
A company is looking for a Program Manager, Customer Operations. ...
Service Management & Operations-Manager
As part of PwC’s Technology Operations (IT4IT) practice, the Service Management and Operations capability helps our clients transform their business through innovative technology solutions and effective Service Management Operations. SummaryA career in our Service Management practice, within Cloud C...
Payroll Operations Services Manager -
Support the Domain Process Lead and Client Service Manager in consultative best practice conversations with clients. Ensure achievement of Service Level Agreements (SLAs) across aligned Operations teams. Coordinate with Client Services Manager to mitigate financial impacts of Errors and Omissions (E...
Service Management & Operations- Senior Manager
As part of PwC’s Technology Operations (IT4IT) practice, the Service Management and Operations capability helps our clients transform their business through innovative technology solutions and effective Service Management Operations. SummaryA career in our Service Management practice, within Cloud C...
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Monitors in...
Operations Consulting - Sourcing & Procurement - Coupa, Manager
SummaryA career in our Enabling Technologies Other Applications practice, within Enabling Technologies Consulting services, will provide you with the opportunity to help our clients develop technology and applications that makes decisions easier, tasks simpler, and drives business results. As a Mana...