Make a difference today!
We’re hiring FULL-TIME Floor Manager!
Are you an empathetic person who has a passion for helping others? Do you enjoy working in a fast-paced environment? You’re in luck! We’re looking for an experienced floor manager to help oversee our team members on the floor to ensure we are offering a memorable experience to our customers.
A Little About Us
Waterworks Aquatics is a premier swim school that teaches children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.
Job Description :
As a Floor Manager, you are directly responsible for supervising the staff on shift. You are charged with providing excellent customer service at all times through efficient interactions, providing accurate and complete information, maintaining a professional and positive attitude, and showcasing empathy when needed.
Primary Responsibilities :
- Ensures team has clear responsibilities and specific duties assigned daily
- Provides constant feedback and development to Customer Experience Experts, Senior Customer Experience Experts, Shift Leads, and Lead Trainers
- Oversees to ensure office flow / operations are in line with Waterworks standards at all times
Coaches, trains, and role plays daily in order to ensure all team members are modeling company expectations and are aligned with Waterworks customer service vision statement
- Keeps team on task helping families in person and on the phone
- Makes recommendations on current staffing levels to ensure office is optimally staffed at all times
- Helps boost morale around the workplace and acts as a positive role model for others
- Assists in providing team members meaningful feedback on a daily basis
- Actively listens and resolves family concerns within 24 hours when needed
Assist General Manager as Needed
General Qualifications :
- Must be at least 18 years old
- Must have a minimum of 2-3 years of customer service experience.
- Must have at least 3-5 years of people management experience.
- Minimum of a high school diploma
- Must be goal driven and showcase ability to meet deadlines
- Must demonstrate impeccable follow through
- Must be able to communicate effectively with team members and families
- Must maintain a calm demeanor during periods of high volume or unusual events to keep the facility operating efficiently while still setting a positive example
Must be able to work Sunday-Thursday
Join Our Team! Here’s Why :
- Get paid well for doing something fun! Competitive compensation.
- Advancement Opportunities. We constantly are looking for individuals to join our leadership team!
- Flexible work schedules. We know you might have other time commitments like school or another job. We’ll make it work.
- Additional benefits. We offer our part-time employees a benefits package that includes dental, vision, disability and 401K.
We also offer team appreciation days and other really cool events that take place throughout the year. And of course, free food.
Who doesn’t like that?
Floor Manager
Work with General Manager & Owners for efficient provisioning and purchasing of supplies (This includes department heads such as bar managers and kitchen managers). We are looking for a floor manager with at least 2 years of experience. Manager reports to the General Manager of The Table and to owne...
Assistant Clinical Hospital Manager, Veterinary
Assistant Hospital Manager- Redwood City. The person in this role will spend the vast majority of their work hours on the clinic floor, interacting and supporting all departments. Additionally, this role will help direct traffic on the clinic floor each day; helping to ensure each department has wha...
Housekeeping Assistant Manager OEM - Starting $65k Annual
Assist in managing the day to day operation of the Housekeeping Department and responsible for ensuring efficient operations of the Department in the absence of the Housekeeping Manager and in accordance with Aimbridge Hospitality standards. Assist with inspection of rooms daily (do not schedule an ...
Assistant Store Manager, CA Job 421.24
Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs Store Team Members to ensure proper and efficient store operation, and excellent customer service. Positions supervised by the Assistant Store Manager may include; Counter Sales, Equipment Repair...
Vans: Assistant Store Manager - Olympic Blvd.
As the Assistant Store Manager, you provide leadership and direction to the store team while successfully executing the company’s vision and values under the direction of the Store Manager. As needed, you will assume responsibility for the store in the Store Manager’s absence. Support the Store Mana...
Assistant Project Manager
Work with Project Manager on Cost Breakdown. ...
Assistant Restaurant Manager
Assistant Restaurant Managers are an integral part of the restaurant leadership and management team. Assistant Restaurant Managers provide the direction, training and expertise required to ensure that the customer’s expectations are exceeded and that each shift they oversee achieves its business goa...
assistant store manager - Brentwood, CA
Now Brewing – Future Leaders! #tobeapartner.Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally.As a Starbucks leader you are driven by a deep sense of purpose.You are aspirational -...
Assistant Business Office Manager
Assistant Business Office Manager. The Assistant Business Office Manageris responsible for reviewing admission packets, assisting with the admissions process, and supporting the payroll office as needed. ...
Assistant Operations Manager
The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. ...