General Practice located in Independence, MO searching for a talented front office team member to join our amazing team. We are seeking an energetic , positive , and motivated staff member.
Our motto is "Where patients feel like family." YOU are the first person our patients will interact with in the office, so making them feel welcomed and important is key! The perfect candidate enjoys interacting with the public and making personal connections with people.
If you feel that you possess the qualities mentioned above and feel comfortable with the responsibilities below, we'd love to meet you! Excellent customer service skills are required! We are looking for a permanent employee to join our family.
Core Values :Our ideal Front Office Employee is :
- Friendly, outgoing and approachable personality
- Dedicated to outstanding customer service
- Knowledge in the dealings with health insurance
- Able to show initiative and motivation
- Planning and organizational skills
- Time management and prioritization skills
- Great at multi-tasking and works well under pressure
- Team and Goal Oriented.
- Adaptable and Reliable.
- Comfortable presenting treatment plans and establishing financial arrangements for patients.
- Confident, hustle and humble
- Excellent communication and listening skills (written and verbal)
- Helpful with every other area of the office
Summary : ,Able to create a proper first impression over the phone as well as in person for all of those that visit the office.
Have proper phone etiquette and truly carries themselves in a professional manner. Comfortable reviewing finances with patients, scheduling patients and handling all aspects of insurances claims.
One who enjoys accomplishing business goals and wants to be part of a growing business. Not afraid of responsibility for the day-to-day administrative tasks nor afraid being accountable for their part in the success of the business.
The doctor looks to have partners in the business not just employees.
Education and / or Experience :
- Experience in performing front desk duty in a healthcare facility is beneficial.