Overview
Lennox (NYSE : LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation.
Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.
Job Description
The Compensation range for this position is approximately $40,800 - $50,400 and will be based on the candidate’s qualification, experience, and education.
General Summary :
Works independently to handle a variety of incoming consumer inquiries on Residential HVAC products through a Contact Center.
This position responds to questions and requests for information regarding products and dealers to provide the best customer experience possible.
Duties include, but are not limited to :
- Professionally responds to pre-sales and / or post-sales questions from consumers of residential equipment
- Interprets and explains the terms of product warranties
- Provides product information to the consumer that may include discussing the differences in products, product capabilities and features and benefits
- Provide product documentation to consumer if requested
- May assess needs and suggest / promote alternative products or services
- Guide the consumer to the dealer if dealer services are required
Qualifications
Education and Experience :
Requires a high school diploma or equivalent. Entry level. Bachelor’s degree preferred.
Must also have the following demonstrated knowledge, skills, and abilities :
- Must be able to work in a fast-paced goal-oriented environment
- Excellent written and verbal communication skills, including effective listening skills
- Excellent presentation and customer service skills
- Excellent analytical and troubleshooting skills
- Excellent ability to handle and diffuse difficult customer situations
- Ability to multitask and prioritize multiple technical requests
- Proficient in Microsoft Office Suite. Experience with SAP is preferred
LI-CG1
LI-Hyrid
Consumer Affairs Consultant I
Works independently to handle a variety of incoming consumer inquiries on Residential HVAC products through a Contact Center. Professionally responds to pre-sales and/or post-sales questions from consumers of residential equipment. Provides product information to the consumer that may include discus...
Bilingual Mortgage Loan Officer
A company is looking for a Remote Bilingual Mortgage Loan Officer (Spanish). ...
Loan Officer
Verifies, compiles, and inputs application information for mortgage loans: Discuss and advise the client of their home loan options. Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage applied ...
Customer Sales Representative
We are looking for a passionate and customer-oriented individual to join our dynamic sales team as a Customer Sales Representative. Position: Customer Sales Representative | Weekly Pay. As a key member of our sales force, you will be at the forefront of our brand, interacting with customers, boostin...
Entry Level Sales Representative
A Sales Career That Grows With You. ...
Reverse Mortgage Inside Sales Loan Officer
Mutual of Omaha Reverse Mortgage employs a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. At Mutual of Omaha Reverse Mortgage, Loan Officers are trained to listen and build rapport, in addition to understanding and analyzing the full financial situat...
Inbound Sales Associate - Bilingual
Many associates see a base salary increase of 10% within their first year as a Sales Representative. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. Bilingual (E...
Sales Associate - Club Pilates Lake Highlands
The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. F0B7; Excellent sales, communication, and customer servi...
Bank Customer Service Representative (FULL-TIME & PART-TIME)
POSITION OVERVIEWBANK CUSTOMER SERVICE REPRESENTATIVEWe are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. MCI organically grows, acquires, and operates compan...
Territory Sales Consultant
Job Category****:** Sales **Requisition Number****:** TERRI025807 Showing 1 location **Job Details**. ...